Experience

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  The vintage bank

  Jan 2003 - Jan 2006

  Customer service representative ii
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  Nelson staffing

  Jan 2006 - Jan 2007

  Contractor

  Wine Tasting Network, Winery Support/Order processingKendall-Jackson Winery, Legal/Compliance Administrative AssistantFinancial Advisers Network, Executive Assistant

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  Icon salon & spa

  Jun 2009 - Jul 2010

  Guest services coordinator
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  Roseville chamber of commerce

  Jul 2010 - Aug 2012

  Communication specialist

  Responsible to write and proof Chamber bi-monthly newsletter articles and all Chamber press releases, coordinate and generate daily e-blast marketing, create marketing material for all events, maintain Chamber website- all written content and manage updates, sustain all Chamber’s Social Media and Blog site.

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  Vsp vision care

  Aug 2012 - now

  Product Owner for Seismic: Rated World Class in content curation by Seismic’s customer success pillars. Manage the overall strategy and governance structure for Sales Enablement platform, develop program road map and implementation plan through tasks and procedures for asset management, content publication, and page creation.Drive program enhancements with continuous improvements to content quality, publication processes, content automation, reporting, and stakeholder/SME management to streamline processes and increase efficiency.Act as an advisor to the program team regarding projects, tasks, and operations.Aid in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts.Responsible for all program data to share with business partners, content owners, leadership and program stakeholders. Show less Seismic Platform/Product Owner and Seismic Certified AdministratorOversee and manage Sales Enablement Platform strategy and drive execution of all components for Vision Care Sales.Partner with business stakeholders to discuss strategy, requests, priorities, and ensure alignment.Manage platform enhancement schedule and communication efforts.Provide direction on the platform's UI of news channels, assets, user access, and utilization.Manage the development and implementation of unique customizable Sales collateral- LiveDocs.Key member of VSP’s Client and Member Incident Management and the COVID Response teams, influencing Sales and B2B messaging during outages and service disruptions and ensuring quick execution.Manage Sales Communications Team’s administration and all interactions with Seismic platform, ensuring adherence to site governance.Speaker at Seismic Digital Shift in 2021 to socialize and inform adoption strategies for the Seismic Platform. Show less

  • Sales Enablement Program Manager

    Jul 2021 - now

  • Senior Digital Content Specialist, Sales Enablement | Vision Care Marketing

    Nov 2019 - Jul 2021

  • Senior Communications Manager, Go To Market | Vision Care Marketing

    Oct 2018 - Nov 2019

  • Senior Communications Specialist, Sales Support & Technology

    Apr 2017 - Oct 2018

  • Communications/Content Specialist, Sales Support & Technology

    Aug 2012 - Apr 2017
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  Seismic

  May 2021 - now

  Seismic customer advocate

  2024 Seismic SKO Voice of Customer panel participant.2023 Shift Conference Advanced Enablement speaker, ‘The Next Three Years: Enablement Growth at Scale.’Seismic’s Advocate Champion Award, 2022.Featured in ‘Customers Work at Home’ digital ad campaign.Guest speaker at prospective client panel discussion.Featured speaker at Sales Enablement Society’s SES 2022 Experience, ‘Conquering Content Chaos.’2021 Shift Conference speaker, ‘Building Trust & Driving Seller Adoption.’Partnered with Seismic to create VSP Case Studies, ‘Driving Seller Adoption with an Elevated User Experience’ and ‘Improving a Clunky User Workflow with an Intuitive Solution.’Speaker for exclusive Seismic User Group, ‘Creating a Sustainable Governance Structure of your Seismic Tenant.’Ongoing dialog with Seismic’s leadership teams from Product Development, Customer Success, and Implementation teams to provide VSP’s customer experience and how to enhance Seismic’s reach and success with new customers throughout the Seismic relationship.Participated in Seismic Maturity Assessment to highlight VSP’s successes with Seismic while maximizing the strategic partnership to continue building a world-class enablement program. Show less