Diana Jiménez Mejia

Diana Jiménez Mejia

Bilingual Customer Service Representative

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location of Diana Jiménez MejiaGuadalajara, Jalisco, Mexico

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  • Timeline

  • About me

    IT Project Manager

  • Education

    • Universidad del Valle de México

      2017 - 2019
      Master of Business Administration (M.B.A.) Finance, General

      MBA with specialty on finance.

    • Universidad de Guadalajara

      2007 - 2011
      Bachelor’s Degree International Business
  • Experience

    • Teleperformance Mexico

      Jul 2008 - Aug 2010
      Bilingual Customer Service Representative

      Customer service representative for an American company.

    • Sanmina

      Nov 2010 - Nov 2011
      Junior Buyer

      Handle purchases for different projects, customer service, payments for national and international suppliers, logistics tasks. - Handle report to keep a good track of all purchases. - Managed of import and export materials. - Procurement activities. - Inventory management- Payments to suppliers- Expedite urgent materials- Creation of boarding orders

    • IBM

      Apr 2012 - Mar 2018
      Asset Management

      Purchase ( creation of PO´s), deployment, maintenance, utilization, and disposal of software applications for US customers. Tracking and disposal of hardware area as well. Go-between SW, HW, ICL, GOMS and Delivery.Act as a point of escalation into the organization.Engage in identifying and resolving complex problems.- 3 years of experience as Project Manager- Experience leading multifunctional team- Control of KPIs.- Order management.- Supply Chain Analyst.- Technical Lead for Software Compliance Issues - Prepare monthly and yearly reports for the customer. Show less

    • Softtek

      Mar 2018 - Feb 2019
      Project manager at DXC/HPE

      - SW projects for Payroll apps.- Working with team members from India- Reporting to business side from Europe.- Planning and coordinate team members. - Prioritize tasks and resolves issues/conflicts. - Accountable for building and maintaining an ongoing Project Management Plan- Escalation point of contact.

    • AstraZeneca

      Apr 2019 - now
      IT Project Manager
  • Licenses & Certifications

    • Agile Explorer

      Jan 2017
    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Jan 2016
    • Project Manager Professional

      Project Management Institute
      Jan 2017
    • PMP Certified

      Project Management Institute
      Jan 2017