Experience

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  Teleperformance mexico

  Jul 2008 - Aug 2010

  Bilingual customer service representative

  Customer service representative for an American company.

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  Sanmina

  Nov 2010 - Nov 2011

  Junior buyer

  Handle purchases for different projects, customer service, payments for national and international suppliers, logistics tasks. - Handle report to keep a good track of all purchases. - Managed of import and export materials. - Procurement activities. - Inventory management- Payments to suppliers- Expedite urgent materials- Creation of boarding orders

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  Ibm

  Apr 2012 - Mar 2018

  Asset management

  Purchase ( creation of PO´s), deployment, maintenance, utilization, and disposal of software applications for US customers. Tracking and disposal of hardware area as well. Go-between SW, HW, ICL, GOMS and Delivery.Act as a point of escalation into the organization.Engage in identifying and resolving complex problems.- 3 years of experience as Project Manager- Experience leading multifunctional team- Control of KPIs.- Order management.- Supply Chain Analyst.- Technical Lead for Software Compliance Issues - Prepare monthly and yearly reports for the customer. Show less

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  Softtek

  Mar 2018 - Feb 2019

  Project manager at dxc/hpe

  - SW projects for Payroll apps.- Working with team members from India- Reporting to business side from Europe.- Planning and coordinate team members. - Prioritize tasks and resolves issues/conflicts. - Accountable for building and maintaining an ongoing Project Management Plan- Escalation point of contact.

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  Astrazeneca

  Apr 2019 - now

  It project manager