Zeba Nazreen

Experience

• 

  Eastern Condiments Pvt Ltd

  Aug 2021 - Dec 2021

  Quality Control Specialist
• 

  McDonald's

  Jan 2022 - Jul 2022

  Crew Member

  Improved grades of food quality by assessing raw materials, supervise preparation and keeping a track of food safety. • Replenished condiments, supplies and beverages while maintaining quality and serving areas. • Set and administered performance and service standards to keep constant, high-grade environment devoted to consumer satisfaction. • Maintained compliance accompanied by company procedure and policies for food safety, quality and sanitization.

• 

  KINGS MEDICAL FAMILY PRACTICE PC

  Jul 2022 - Aug 2023

  Primary care coordinator-administrator

  Streamlined document management process by implementing Docman and EMIS software; reduced document retrieval time by 70% and ensured compliance with data protection regulations. • Enforced strict adherence to data protection protocol by implementing comprehensive measures that safeguarded confidential information of 10,000+ clients • Excellent medical knowledge. • Personalized inbound calls for 120+ patients per week, tailoring each conversation to their unique needs. • Ensuring that all consultations were accurately recorded on their patient profile; maintained a 95% satisfaction rating for patient interactions. • Liaise with a range of tasks, prioritising urgent tasks to meet deadlines. • Developed a clean and organized work environment, managed records, and worked on the improvement of existing protocols. • Created medical reports and filed documents across five sites. • Managed E-mails across five sites and replied to each E-mail on the same day. • Undergone training and eLearning to improve performance and productivity from teamnet and invicta. Show less

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  Aptuit

  Aug 2023 - now

  • Pharmaceutical operator specialist

    Jul 2024 - now

  • GMP Technician

    Aug 2023 - Jul 2024