
Timeline
About me
Field Business Support Global Office | GTM Operations | Strategy and Operations
Education

Universidade aberta
-Licenciatura relações internacionais
Universidade europeia
-Licenciatura turismo
Experience

Ibm global business services
Apr 2010 - Jul 2015End-to-end process management of IT contracts for Iberia. Contract Management, Contract Registration, Billing Management, IT Project Manager routing point. Co-Founder of BlueEyes project and Member of Super Titans Project (development and education of key process cross-country). PBS Iberia Focal point for Invoicing. For three years responsible administrating International and Cross-brand Maintenance contracts. Advise the sales team and interlock with legal, fiscal and audit departments.In 2013 trained the new O2C and O2I team in Slovakia, for the Hand-Over of the department. Spent over 3 weeks abroad performing and ensuring a successful and smooth transfer.
Services Project Administrator
May 2013 - Jul 2015Maintenance Account Administrator
Apr 2010 - Apr 2013

Sap
Apr 2016 - nowSales Operations Enablement Specialist, Global Office
Jan 2025 - nowSales Operations Business Partner, South Europe Middle-East and Africa
Oct 2020 - nowHead of Business Operations SAP Portugal
Jan 2018 - Oct 2020Finance Operations Business Partner
Apr 2016 - Dec 2017
Licenses & Certifications
- View certificate

Communicating across cultures (2018)
LinkedinMar 2023 - View certificate

Cultivating a growth mindset
LinkedinFeb 2023 - View certificate

Demonstrating accountability as a leader
LinkedinFeb 2023 - View certificate

Developing your emotional intelligence
LinkedinFeb 2023 - View certificate

Six sigma foundations
LinkedinNov 2022 
Excel - advanced
RumosNov 2019- View certificate

Sap sales operations knowledge 2019 – qcr accredited business partner
SapMay 2019 - View certificate

Awards and recognition - emea south pipeline health manager super league quarterly winner
SapJan 2023
Honors & Awards
- Awarded to Soraia Cardoso ValeSAP CX - Best region of the Quarter Q4 2022 SAP CX Global Jan 2023
- Awarded to Soraia Cardoso ValeOperational Excellence Award - Q4 2018 SAP
- Awarded to Soraia Cardoso ValeSAP - Best Region of the Year 2017 SAP Portugal Best MU of the Year
Volunteer Experience
Volunteer
Issued by Asociación Española Contra el Cáncer (AECC) on Sept 2012
Associated with Soraia Cardoso ValeAssociate
Issued by Red Cross Blood Services on Jan 2012
Associated with Soraia Cardoso Vale
Languages
- poPortuguês
- esEspanhol
- frFrancês
- enEnglish
- spSpanish
Recommendations

Chimwemwe kamwendo
Chief Operating Officer | YALI RLC SAMalawi
David wynne
Food Service Chef Director Bastyr University (Freelance Chef MadderNW, Seattle)Seattle, Washington, United States
Carlos andres rojas
Team LeaderKolumbien
Zeba nazreen
Pharmaceutical operator specialist/ Evotec(Aptuit)/ Skilled worker visaOxford, England, United Kingdom
Michelle moreira
Representação Farmacêutica | Propagandista | Marketing | Comercial | VendasRio de Janeiro, Rio de Janeiro, Brazil
Derek dangerfield
Project Manager at Dell TechnologiesSalt Lake City Metropolitan Area
Yvonne müller
stellvertretende Leiterin der Akademie Jena bei der Fortbildungsakademie der Wirtschaft (FAW) gGmbHJena, Thuringia, Germany
Dr. andreas grassl, asa
VREF Senior Appraiser Europe - Attorney-at-LawStainz, Styria, Austria
Rosileia santos montenegro
Supervisora de CRM Motosol HondaGreater Salvador
Lucio odin ojeda quintos
Ingeniero Químico Petrolero/ Petrochemical EngineerÁrea metropolitana de Ciudad de México
...