Experience

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  Ericsson

  Jan 2000 - Sept 2009

  Noc coordinator radio access and core network/technician

  • NOC Coordinator Radio Access and Core Network (90 people team) (2007/2009) – Orange SA (France Telecom group)  Technical troubleshooting support.  Coaching. Scheduling tasks and performing follow-up work. Escalating technical issues to a higher level as needed. Escalating technical issues and overview of the state of the network regularly to line supervisors. • NOC Radio Access and Core Network Technician (2005-2007) SMC technician, transmission networks supervision. Coordination, support, management, and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available. Analyse and solve complex incidents to guarantee the availability of the network. Ericsson, Nokia, and Motorola nodes (BTS, BSC, MSC, HLR, Media Gateway).• Field Access Network Technician (2000-2004) Maintenance of radio communication network. 2G, 2.5G, and 3G technologies. (Ericsson/Nokia/Motorola). Show less

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  Aerogen

  Jan 2020 - Sept 2020

  Process development intern

  • Assisted process development engineers and technicians in product and process trial and development and resultant testing data analysis.• Introduction of new machinery in the production process.• Machine reliability runs & commissioning for new automated assembly equipment.• Assisted in setting up and supporting a new manufacturing line to increase production capacity & output after the onset of Covid-19

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  Applied materials

  Nov 2021 - Jun 2024

  Customer engineer ii

  • Customer engineer II, C2. Identification, diagnosis, and resolution of complex software and hardware problems• DMAIC and 8D methodology• Developing and maintaining CAPA system• Application of Lean principles• Planning and execution of field projects• Validation activities (URS-OQ-PQ)• Active customer relationship with relevant customer representatives• Strong commitment to safety awareness

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  Boston scientific

  Jun 2024 - now

  Manufacturing engineer ii

  - Evaluate manufacturing processes based on quality criteria, such as efficiency and speed- Compile and analyse data to establish performance standards for newly implemented or modified products and processes- Troubleshoot new products/processes, working closely with product development- Identify and implement improvements in process design, layout and operational performance- Conclude from test results to resolve problems and make improvements