Experience

• 

  Impactum agencia de crecimiento

  Jul 2018 - Dec 2019

  Account manager

  - In charge of planning, production and execution of strategies.- Managed projects in each of the accounts to ensure a high level of customer retention and satisfaction.- I managed the account the largest account in the company, and during my management I managed to increase the number of customers.

• 

  Potencia eléctrica central s.a. de c.v.

  Mar 2020 - Apr 2021

  • Community Manager

    Aug 2020 - Apr 2021

  • Auxiliar de marketing

    Mar 2020 - Apr 2021
• 

  Eaton

  Apr 2021 - now

  ° Implementation of effective communication channels with strategic points for attention and resolution of customer/distributor requests in the United States and Canada.° Efficient management of communication with internal contact points such as sales representatives, manufacturing team, engineering, finance, management, etc.° Accurate definition in the assistance of each of the cases to be resolved, being attended to in a personalized manner.° Creation of purchase orders, pre- and post-sales service, prioritization of urgent materials, communication with the plant and warehouse for prioritization in the production of materials depending on the needs of the customer.° Preparation of credits together with our finance team.° Use of various digital tools to carry out processes properly such as: SAP, C360, Sales Force, Vista, Microsoft programs.° Pressure handling, Attention to detail. Show less

  • Senior Account Coordinator

    Nov 2023 - now

  • Account Coordinator

    Apr 2021 - Nov 2023