Jonathan Eduardo Medina Rios

Jonathan Eduardo Medina Rios

Account Manager

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location of Jonathan Eduardo Medina RiosQuerétaro, Querétaro, Mexico

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  • Timeline

  • About me

    Senior Account Coordinator/CSC Specialist – Strategic en Eaton

  • Education

    • Universidad de Estudios Avanzados

      2014 - 2017
      Licenciatura, Ciencias de la Comunicación
  • Experience

    • Impactum Agencia de Crecimiento

      Jul 2018 - Dec 2019
      Account Manager

      - In charge of planning, production and execution of strategies.- Managed projects in each of the accounts to ensure a high level of customer retention and satisfaction.- I managed the account the largest account in the company, and during my management I managed to increase the number of customers.

    • Potencia Eléctrica Central S.A. de C.V.

      Mar 2020 - Apr 2021
      • Community Manager

        Aug 2020 - Apr 2021
      • Auxiliar de marketing

        Mar 2020 - Apr 2021
    • Eaton

      Apr 2021 - now

      ° Implementation of effective communication channels with strategic points for attention and resolution of customer/distributor requests in the United States and Canada.° Efficient management of communication with internal contact points such as sales representatives, manufacturing team, engineering, finance, management, etc.° Accurate definition in the assistance of each of the cases to be resolved, being attended to in a personalized manner.° Creation of purchase orders, pre- and post-sales service, prioritization of urgent materials, communication with the plant and warehouse for prioritization in the production of materials depending on the needs of the customer.° Preparation of credits together with our finance team.° Use of various digital tools to carry out processes properly such as: SAP, C360, Sales Force, Vista, Microsoft programs.° Pressure handling, Attention to detail. Show less

      • Senior Account Coordinator

        Nov 2023 - now
      • Account Coordinator

        Apr 2021 - Nov 2023
  • Licenses & Certifications