Deep Enrich
Sylvester OSAZUWA
Account Officer
131 followers
Lagos Mainland, Lagos State, Nigeria
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About me
Exceptional credit analyst, proficient in customer management, delinquency management and financial analysis.
Education
University of Benin
2011 - 2015Bachelor's degree Business Administration and Management, General Second class upper Division(2.1)Specialised in operations research and financial management
Experience
Accion Microfinance Bank Limited
May 2017 - Jul 2019Account OfficerLoan portfolio managementDelinquency managementSourcing of clientsCredit analysisAdministrative functions
Letshego Microfinance bank
Jul 2019 - Oct 2020Relationship ManagerPortfolio management, monitoring Delinquency, Evaluation of clients, Credit Analyst
Ikeja Electric
Oct 2021 - nowConducting advance metering activities(energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariff etc)• Customer meter reading and capturing meter status/remark.• Meter reading and bill distribution reporting.• Performing on site activities/supervision/site visit with regards to installed meters• Performing customer premises visits for customer database clean up.• New customer capture and periodic customer tariff reclassification• Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.Managing customer complaints related to meter readingPreparing daily reading upload batch filesPrepare exception reportsBilling distribution to customers Show less
Prepaid meter manager
Jul 2023 - nowEnergy sales representative
Oct 2021 - now
Licenses & Certifications
- View certificate
Word of Faith Bible Institute
Living Faith Church
Honors & Awards
- Awarded to Sylvester OSAZUWABest Energy recovery officer Abule egba business unit, Ikeja Electric PlC Feb 2023
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