Kaylin Shaw Singh

IT Desktop/Server Technician

483 followers

Pietermaritzburg, KwaZulu-Natal, South Africa

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Timeline
About me
Senior Escalations Engineer AZ-104 / MD-100/101 / MS-102 Certified | Mimecast Gladiator L2 | Acronis Cloud Tech Advanced Backup | Cisco Meraki
Education
- Udemy
  -
  Microsoft Azure Administrator - 2020
- UDEMY
  -
  Intune Training with Microsoft Endpoint Manager (MDM&MAM)
  Intune Training with Microsoft Endpoint Manager (MDM&MAM)
- UDEMY
  -
  Introduction to Service Management with ITIL 4
  introduction to Service Management with ITIL 4
- UDEMY
  -
  Managing Microsoft Teams - MS-700
  Managing Microsoft Teams - MS-700
- UDEMY
  -
  SQL
  SQL Bootcamp 2021
- Udemy
  2020 - 2020
  Windows Server - Installation, Storage, Compute - Exam 70-740
  Windows Server - Installation, Storage, Compute - Exam 70-740
- Udemy
  2020 - 2020
  Microsoft 365 Bundle (MS-100,MS-101 & SharePoint)
  Microsoft 365 Bundle (MS-100,MS-101 & SharePoint)
- Udemy
  2020 - 2020
  CompTIA A+ (220-1001)
  CompTIA A+ (220-1001)
- Udemy
  2020 - 2020
  MAC OS SuperUser
  MAC OS SuperUser
- Mimecast
  2021 - 2021
  Mimecast Certified Product Professional
  Mimecast Certified Product Professional
- IT Academy
  2017 - 2017
  VMware
  vSphere 6
- Udemy Alumni
  2023 - 2023
  AWS Certified Cloud Practitioner 2023
  AWS Certified Cloud Practitioner 2023
- University of South Africa/Universiteit van Suid-Afrika
  2010 - 2016
  Bachelor of Commerce (BCom) Logistics, Materials, and Supply Chain Management
Experience
- First Technology
  Jun 2012 - Dec 2016
  IT Desktop/Server Technician
- SRF FLEXIPAK SA
  Aug 2014 - Sept 2014
  IT Administrator
  - IT engineer onsite & link to IT department in India- Network/Server/Desktop support - Control of VC, T&A systems & support with ERP systems
- Jonsson Workwear Depot
  Jan 2017 - Feb 2020
  IT Administrator
- Conosco
  Feb 2020 - Mar 2024
  - L3 Escalations Engineer
    Mar 2023 - Mar 2024
  - Information Technology Engineer
    Feb 2020 - Apr 2023
- Uptime
  Mar 2024 - now
  Senior Escalations Engineer
Licenses & Certifications
- Cloud Tech Associate Advanced Backup
  Acronis
  Apr 2023
  View certificate
- Cloud Tech Fundamentals
  Acronis
  Apr 2023
  View certificate
- Mimecast - Awareness Training
  Mimecast
  Nov 2022
- Mimecast - MSP Onboarding and Implementation
  Mimecast
  Nov 2022
- MD-100: Windows Client
  Microsoft
  Apr 2022
  View certificate
- Mimecast Certified Product Professional
  Mimecast
  Jul 2021
- Mimecast Secure Email Gateway - Level 2
  Mimecast
  Jun 2022
- MD-101: Managing Modern Desktops
  Microsoft
  Jun 2022
  View certificate
- Microsoft Certified: Azure Administrator Associate
  Microsoft
  Dec 2021
  View certificate
- Microsoft 365 Certified: Modern Desktop Administrator Associate
  Microsoft
  Jun 2022
  View certificate