Christy Cox

Experience

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  Northern Tree Service

  Jun 2008 - Nov 2012

  Office Manager
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  Atlantic Aviation

  Apr 2014 - Jan 2016

  Client Service Professional
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  KCAC Aviation

  Jan 2016 - Nov 2017

  Administrative Specialist
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  Brightree

  Jun 2018 - Jan 2020

  Administrative Support Specialist

  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.• Audited customer files to verify medical necessity and satisfaction of coverage criteria.• Consistently awarded top Service Specialist due to call volume, accuracy, friendliness and professionalism.• Evaluated customer relationships to streamline operational efficiencies resulting in highest quality of service Show less

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  Panasonic

  Mar 2021 - Oct 2024

  Tier 2 Technical Support Specialist

  •Thoroughly troubleshooting a wide variety of topics related to Clearview product•Creating and resolving tickets for support•Supporting fellow agents with any questions, they are unable to resolve•Placing outbound calls to customers to provide updates and follow-up•Executing on special projects as needed

• 

  Bly’s Tree Care

  Jul 2024 - now

  Sales Estimator

  Specializing in surveying residential and commercial properties, handling client proposal requests and performing site inspections to identify and determine necessary arboricultural recommendations.