Experience

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  Awash bank s.c.

  Apr 2010 - Mar 2014

  Pc operator

  • Determining causes of computer errors and propose diagnosis.• Performing preventative measures and maintenance of all electronic devices related to computers such as keyboards, monitors, dusk drives, etc.• Participates in the testing and implementation of all hardware and software affecting ITS Operations.• Performs racking and stacking of IT equipment in multiple data center locations.• Receives calls from all levels of the user community and responds in a tactful and courteous manner utilizing proper telephone/email etiquette.• Backup and assist in helpdesk, network management, and service call dispatch functions Show less

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  - awash bank s.c

  Mar 2014 - Jun 2016

  System support officer

  • Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users.• Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.• Maintaining computer hardware systems and system assembly.• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.• Manage all the inventory of PCs.• Configuring & Managing DNS, DHCP & Active Directory.• Creation and management of Domain and user accounts as well as assign access rights and permission to use internet facility.• Managing & Monitoring Network & Coordinate with Vendor.• Provided the Remote support & Net meting support using following software Team Viewer, VNC Server, Remote Desktop.• Monitoring & insuring a recommended temperature for Server Storage Room.• Installation of Antivirus, Patches & Updates from Backend side & frontend both Show less

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  Awash bank

  Jul 2016 - Mar 2019

  Network and hw officer ii

  • Managing and Administrating all user domains, accounts and active directory server.• Networking, LAN & WAN trouble shooting. Network Auditing, Knowledge of configuration and maintenance.• DHCP (Dynamic host configuration protocol), VPN (Virtual Private Network), DNS (Domain Name Service).• Windows mail, print server.• Designing IP addressing scheme using subnets. Configuring Routers and Switches, Switch Configuration.• TCP/IP, IPv4, IPv6, Subnetting, NAT, VPN, IP Routing, LAN, VTP, TFTP, Frame-Relay, N/W Implementations and Cable Crimping & Punching etc. Show less

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  Awash bank, as system support officer

  Mar 2019 - Aug 2022

  Senior, information system auditor

  • Lead and conduct complex audits of information systems, ensuring compliance with regulatory requirements and industry standards.• Develop audit plans, methodologies, and procedures to assess the effectiveness of internal controls and information security measures.• Evaluate the design and implementation of IT systems, identifying vulnerabilities, weaknesses, and areas for improvement.• Perform risk assessments and provide recommendations to mitigate identified risks and strengthen controls.• Communicate audit findings, recommendations, and conclusions to senior management and stakeholders.• Collaborate with IT and business units to remediate control deficiencies and enhance the overall control environment.• Stay abreast of emerging technologies, cybersecurity threats, and regulatory changes to ensure audit practices remain current and effective.• Mentor and coach junior auditors, providing guidance and support in developing their skills and knowledge. Show less

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  Awash bank s.c.

  Aug 2022 - now

  Principal, information security engineer, security operation center

  • Collaborating with stakeholders to assess security needs and requirements for the Security Operations Center (SOC).• Conducting audits and assessments of SOC operations and processes to ensure effectiveness and compliance with security policies and standards.• Designing and implementing security controls and measures within the SOC environment to detect, prevent, and respond to security incidents.• Monitoring and analyzing security events and alerts generated by security systems within the SOC.• Investigating security incidents and breaches, and coordinating incident response efforts.• Developing and implementing incident response procedures and playbooks for the SOC team.• Providing guidance and expertise to SOC analysts on security tools, techniques, and best practices.• Participating in the selection, deployment, and tuning of security technologies within the SOC, such as SIEM (Security Information and Event Management) systems, IDS/IPS (Intrusion Detection and Prevention Systems), and EDR (Endpoint Detection and Response) solutions.• Collaborating with threat intelligence teams to integrate threat intelligence feeds into SOC operations.• Conducting periodic reviews and assessments of SOC performance and effectiveness.• Providing regular reports and updates to management and stakeholders on SOC activities, metrics, and performance.• Contributing to the continuous improvement of SOC processes, procedures, and capabilities.• Staying informed about emerging threats, vulnerabilities, and security technologies relevant to the SOC environment. Show less