Gerard Tappenden

Experience

• 

  ADM Computing

  Jan 1990 - May 1998

  Service Engineer

  Installation and maintenance of computers, peripherals and networks both in-house and on-site, covering SMEs over the entirety of Kent with some in Surrey, Sussex and Greater London

• 

  University of Kent

  Jun 1998 - Dec 2020

  IT Support Officer

  Procuring, maintaining, upgrading and disposing of IT equipment in a section of the University's Network, covering about 250 PCs and associated equipment

• 

  Cantium Business Solutions

  Feb 2021 - Apr 2021

  IT Support - Library Refresh Project

  Working for Cantium Business Solutions and Kent County Council to replace PCs in libraries across the county.

• 

  Cantium Business Solutions

  Jul 2021 - Dec 2021

  IT Support

  Working on Phase II and Phase III of the library refresh project, along with remote support and PC configuration tasks

• 

  RM plc

  Jan 2022 - Jul 2024

  Support Engineer

  Supporting IT at Spires Academy near Canterbury

• 

  Saga plc.

  Aug 2024 - now

  Providing, testing and repairing IT devices for employees of Saga, both on-site and remote

  • Desktop Engineer

    Mar 2025 - now

  • Colleague Support engineer

    Aug 2024 - Feb 2025