Gerard Tappenden

Gerard tappenden

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location of Gerard TappendenKent, England, United Kingdom
Phone number of Gerard Tappenden+91 xxxx xxxxx
Followers of Gerard Tappenden92 followers
  • Timeline

    Jan 1990 - May 1998

    Service Engineer

    ADM Computing
    Jun 1998 - Dec 2020

    IT Support Officer

    University of Kent
    Feb 2021 - Apr 2021

    IT Support - Library Refresh Project

    Cantium Business Solutions
    Jul 2021 - Dec 2021

    IT Support

    Cantium Business Solutions
    Jan 2022 - Jul 2024

    Support Engineer

    RM plc
    Current Company
    Aug 2024 - now

    Desktop Engineer

    Saga plc.
    Sandgate, Kent
  • About me

    IT Professional

  • Education

    • Shaftesbury upper school

      1984 - 1986
      A-levels
    • Shaftesbury grammar school

      1979 - 1984
      O-levels physical sciences
    • University of kent

      1986 - 1989
      Physics with electronics physical sciences bsc (hons) grade iii

      Activities and Societies: Stage crew

  • Experience

    • Adm computing

      Jan 1990 - May 1998
      Service engineer

      Installation and maintenance of computers, peripherals and networks both in-house and on-site, covering SMEs over the entirety of Kent with some in Surrey, Sussex and Greater London

    • University of kent

      Jun 1998 - Dec 2020
      It support officer

      Procuring, maintaining, upgrading and disposing of IT equipment in a section of the University's Network, covering about 250 PCs and associated equipment

    • Cantium business solutions

      Feb 2021 - Apr 2021
      It support - library refresh project

      Working for Cantium Business Solutions and Kent County Council to replace PCs in libraries across the county.

    • Cantium business solutions

      Jul 2021 - Dec 2021
      It support

      Working on Phase II and Phase III of the library refresh project, along with remote support and PC configuration tasks

    • Rm plc

      Jan 2022 - Jul 2024
      Support engineer

      Supporting IT at Spires Academy near Canterbury

    • Saga plc.

      Aug 2024 - now

      Providing, testing and repairing IT devices for employees of Saga, both on-site and remote

      • Desktop Engineer

        Mar 2025 - now
      • Colleague Support engineer

        Aug 2024 - Feb 2025
  • Licenses & Certifications

    • Ecdl level 1 it security for users

      Bcs, the chartered institute for it
      Feb 2015
    • Iosh managing safely

      Nov 2003
    • Sharepoint 2013 new features

      Linkedin
      Jun 2018
      View certificate certificate
    • Sharepoint quick tips

      Linkedin
      Jun 2018
      View certificate certificate
    • Introduction to cyber security

      Futurelearn
      May 2017
      View certificate certificate
    • Inclusive learning and teaching environments

      Futurelearn
      Jun 2017
      View certificate certificate
    • Mcps: microsoft certified professional

      Microsoft
      Apr 1998
      View certificate certificate
    • Mcse1: windows server 2003

      Microsoft
      Jun 2008
      View certificate certificate
    • Mcps: microsoft certified professional

      Microsoft
      Apr 1998
      View certificate certificate
    • Itil foundation certificate in it service management

      Exin your ict competence partner
      Mar 2013