Experience

• 

  Shoppers drug mart

  Jun 2010 - May 2016

  Post office clerk
• 

  George brown college

  Sept 2015 - Feb 2016

  Peerconnect coach
• 

  Thompson hotels - commune hotels + resorts

  Jan 2016 - Sept 2016

  • Programming Manager

    Apr 2016 - Sept 2016

  • Sales and Catering Intern

    Jan 2016 - Apr 2016
• 

  The hazelton hotel

  Sept 2016 - Apr 2019

  • Responsible for all corporate business at the property.• Increased overall revenue for Corporate Group segment by 40%.• Increased overall revenue for Corporate Business Transient segment by 47%.• Handled first buyout of the hotel from contract signing to departure.• Increased Event Room Rental revenue by 113%.

  • Sales Manager

    Feb 2017 - Apr 2019

  • Sales Coordinator

    Sept 2016 - Feb 2017
• 

  Fairmont jasper park lodge

  Apr 2019 - May 2020

  • Ensured guest satisfaction in all aspects of accommodations and experience at the hotel• Served as Operational Manager on Duty for a 442 room luxury resort property• Managed a team of 20 Front Desk and Royal Service Colleagues• Performed quarterly performance reviews with staff and mentored personal development• Ensured that all staff standards exceeded LQA standards• Responsible for bi-weekly payroll of Front Office staff

  • Guest Relations Manager

    Jul 2019 - May 2020

  • Royal Service Agent

    Apr 2019 - Jul 2019
• 

  Fairmont jasper park lodge

  Aug 2020 - Nov 2020

  In room dining cashier
• 

  Kostuch media ltd.

  Nov 2020 - Aug 2021

  Sales & marketing assistant
• 

  The hazelton hotel

  Sept 2021 - Dec 2022

  Senior sales manager

  • Responsible for Corporate & Entertainment Group bookings for a luxury boutique property, exceeding overall group revenue budgets.• Contracted and maintained all local corporate negotiated accounts.• Worked with the Director of Revenue & Assistant Director of Sales to prepare overall hotel market segmentation budget.• Collaborated directly with events team and other operating departments to ensure all aspects of a groups’ stay are exceptional, providing opportunities for long term client retention.• Highly involved in the coaching and training of selling techniques and operational best practices for team members throughout the hotel. Show less

• 

  Ace hotel / atelier ace

  Jan 2023 - Apr 2024

  Sales manager

  • Responsible for Group Sales for Corporate, Entertainment and Leisure segments.• Solicited and contracted Business Transient Accounts for the property.• Contracted and detailed all aspects of group stay, including all Event Orders and Group Resumes.

• 

  Intrepid travel

  Oct 2024 - now

  Sales consultant