Shantell Mosley

Experience

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  Sista Sista Salon & Spa

  Jul 2009 - Oct 2017

  Co-owner/Founder

  Oversaw and orchestrated daily business operations encompassing accounting, finance, HR, marketing, and public relations. Led recruitment process, training initiatives, and performance assessments for salon/spa personnel while supervising daily duties. Streamlined financial management, encompassing timely vendor and supplier payments for products and services rendered.

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  JCPenney

  Aug 2015 - Dec 2017

  Salon and Spa Manager
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  Regis Corporation

  Jan 2018 - Nov 2018

  District Manager - The Beautiful Group

  Regis Corporation is a global leader in the beauty industry, owning, franchising, or holding ownership interests in more than 4,800 locations worldwide.Visiting salons throughout Oklahoma. Managing the schedules, performances, and skill levels of hair stylists. Managing inventory and supplies.

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  Ulta Beauty

  Nov 2018 - Nov 2019

  General Manager

  Championed continuous improvement initiatives that enhanced operational performance across all departments including a full-service salon, Dermalogica Spa and Benefit Brow Bar. Tracked beauty and haircare trends while cultivating wholesale and vendor partnerships to both challenge and refine company's product offerings. Managed retail store with departmental supervisors in Operations, Inventory, Salon, Retail and Prestige Beauty.Managed store operations, including staffing, training, shrink compliance, inventory control, and financial obligationsFormulated and executed result-oriented strategies to drive sales performance, elevating store's overall productivity and profitability.Analyzed metrics and rectified underperforming KPIs using data reports and resources to boost business growth. Show less

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  Massage Envy

  Aug 2019 - Dec 2021

  Spearheaded improvement of low-growth operational metrics by optimizing workflow processes and fostering stronger client partnerships. Collaborated with regional leaders to design and implement performance improvement plans, utilizing on-site assessments and interviews for insights. Identified and capitalized on leader and team strengths through comprehensive follow-up reports based on observations and interviews. Developed and delivered compelling sales presentations and conducted both internal and external product/service training workshops. Show less

  • Regional Trainer

    Nov 2019 - Dec 2021

  • District Manager

    Aug 2019 - Dec 2021
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  Mayvenn

  Dec 2021 - Nov 2022

  District Manager

  At Mayvenn, we are creating the future of salon retail - one hairstylist at a time. Our mission is to empower hairstylists and salon professionals while changing the way people purchase hair extensions and interact with hair companies. At Mayvenn I utilized scorecards and KPI data to empower store leadership teams to make strategic decisions to boost revenue, profit, and resource allocation efficiency. Coached management team on product specifications, sales incentives, and selling methods, increasing customer satisfaction ratings and reviews. Collaborated with Marketing team and cross-functional partners to analyze expenses and market pricing points, strategically developing profitable structures to reach target margins. Advised management and staff on human resources policies, processes, and programs to improve labor relations. Show less

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  HELIX2-FFS

  Nov 2022 - now

  Regional Director

  Direct and implement innovative strategies across franchise locations, driving profit and expansion objectives. Empower and coach Regional Managers and General Managers to elevate sales growth competencies. Conduct routine site visits to enforce adherence to five-star service standards and assess performance levels. Facilitate important business discussions and provide efficient systems to improve operational quality and team efficiency. Collaborate with corporate partners, optimizing team performance by monitoring key metrics and initiatives. Analyze financial reports to identify potential issues, cost-saving opportunities, and budget deviations. Maintain stringent financial controls while pursuing business growth opportunities to maximize profits.HELIX² was founded by a diverse group of individuals from diverse backgrounds who all share a passion for health and wellness, we have partnered with the world leader in Massage Therapy and Spas to launch a number of full service spas to help individuals recover and recuperate from the rigors of staying physically active as well as life. Show less