Experience

• 

  University broiler and grill

  Jan 2007 - May 2012

  Manager

  Manage employees in day to day operations.Manage and control inventory and inventory orders.Interact with customers and ensure a positive experience.

• 

  Ziegfeld theater

  Jun 2011 - Nov 2014

  Actor
• 

  Olive garden

  May 2013 - Mar 2015

  Key server

  Ensure customer satisfaction.Deliver product quuckly and efficient.Manage new hires and employees in a team lead capacity.

• 

  Weber the contemporary west

  Jan 2015 - Jun 2015

  Associate editor

  Edit and organize pages for publicationManage correspondence with AuthorsRead and evaluate pieces for possible publication and review.Promote the journal through Social Media and market it to Students and writers.

• 

  Netflix

  Mar 2015 - May 2018

  Supervise, support, and coach a team of technical researchers.Design and implement strategies to improve inter-departmental relations, technical escalations, and business strategies.Manage and utilize data to improve business function and team utilization. Coordinate and gather research for technical issues with the Netflix product.Educate and support the customer service team.Build and design programs and presentations to improve customer service levels and quality of contacts.Handle internal escalations and issues from customer service teams. Handle incoming contacts from customers for technical and billing support.

  • Tier 2 TSR Supervisor

    Oct 2016 - May 2018

  • Technical Support Representative

    Aug 2015 - Oct 2016

  • CSR

    Mar 2015 - Aug 2015
• 

  Epic dental llc

  May 2018 - Dec 2018

  Sales support and acquisitions manager/digital marketing manager

  -Create creative copy for ad campaigns and promotional materials.-Manage social media accounts and posting activity.-Manage Google Ads and Google Shopping ad creative, spend strategy, and performance-Perform high level customer service for high-profile clients.-Manage B2B interactions and negotiations.

• 

  Wayfair

  Dec 2018 - May 2019

  Ssc qa manager
• 

  K.y.d film productions

  May 2019 - Jun 2022

  Owner/producer

  At K.Y.D Film Productions we bring the art of film together with the power of marketing to take your business to the next level.

• 

  Cornerstone home lending, inc.

  May 2019 - Sept 2022

  Serve clients across Utah in financing their real estate purchases and all of their lending needs. Process and prepare loans in tandem with mortgage loan officer to present completed financial report to underwriter for the underwriting and closing of mortgage loans.

  • Mortgage Loan Officer

    May 2022 - Sept 2022

  • Loan Processor

    May 2019 - May 2022
• 

  Metro mountain mortgage, llc

  Aug 2022 - now

  Mortgage loan officer

  Serve clients across the state of Utah with originating mortgage loans and all of their lending needs.