
Timeline
About me
Mortgage Loan Officer
Education

Weber state university
2010 - 2015Bachelor’s degree theatre/theater
Experience

University broiler and grill
Jan 2007 - May 2012ManagerManage employees in day to day operations.Manage and control inventory and inventory orders.Interact with customers and ensure a positive experience.

Ziegfeld theater
Jun 2011 - Nov 2014Actor
Olive garden
May 2013 - Mar 2015Key serverEnsure customer satisfaction.Deliver product quuckly and efficient.Manage new hires and employees in a team lead capacity.

Weber the contemporary west
Jan 2015 - Jun 2015Associate editorEdit and organize pages for publicationManage correspondence with AuthorsRead and evaluate pieces for possible publication and review.Promote the journal through Social Media and market it to Students and writers.

Netflix
Mar 2015 - May 2018Supervise, support, and coach a team of technical researchers.Design and implement strategies to improve inter-departmental relations, technical escalations, and business strategies.Manage and utilize data to improve business function and team utilization. Coordinate and gather research for technical issues with the Netflix product.Educate and support the customer service team.Build and design programs and presentations to improve customer service levels and quality of contacts.Handle internal escalations and issues from customer service teams. Handle incoming contacts from customers for technical and billing support.
Tier 2 TSR Supervisor
Oct 2016 - May 2018Technical Support Representative
Aug 2015 - Oct 2016CSR
Mar 2015 - Aug 2015

Epic dental llc
May 2018 - Dec 2018Sales support and acquisitions manager/digital marketing manager-Create creative copy for ad campaigns and promotional materials.-Manage social media accounts and posting activity.-Manage Google Ads and Google Shopping ad creative, spend strategy, and performance-Perform high level customer service for high-profile clients.-Manage B2B interactions and negotiations.

Wayfair
Dec 2018 - May 2019Ssc qa manager
K.y.d film productions
May 2019 - Jun 2022Owner/producerAt K.Y.D Film Productions we bring the art of film together with the power of marketing to take your business to the next level.

Cornerstone home lending, inc.
May 2019 - Sept 2022Serve clients across Utah in financing their real estate purchases and all of their lending needs. Process and prepare loans in tandem with mortgage loan officer to present completed financial report to underwriter for the underwriting and closing of mortgage loans.
Mortgage Loan Officer
May 2022 - Sept 2022Loan Processor
May 2019 - May 2022

Metro mountain mortgage, llc
Aug 2022 - nowMortgage loan officerServe clients across the state of Utah with originating mortgage loans and all of their lending needs.
Licenses & Certifications

Microsoft office, adobe premier 7, adobe photoshop
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