Abdelrahman Moussa

Undergraduate Teaching Assistant

942 followers

United Arab Emirates

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Timeline
About me
Account Manager at Odoo
Education
- Dar El Tarbhia School
  -
  High School Diploma - GCSE
- The American University in Cairo
  2015 - 2020
  Bachelor of Science - BS Computer Engineering
Experience
- The American University in Cairo
  Feb 2017 - Dec 2017
  Undergraduate Teaching Assistant
- Masaar
  Nov 2018 - Mar 2019
  Frontend Developer
- Nabta Health
  Jul 2019 - Oct 2020
  - Software Engineer
    Oct 2019 - Oct 2020
  - Data Engineer Intern
    Jul 2019 - Sept 2019
- Microsoft
  Nov 2020 - Oct 2024
  Customer Success Account Manager
  ▪ Develop strategic account plans that drive outcomes across all solutions areas.▪ Accountable for the development and execution of the digital transformation projects.▪ Execute sales process to ensure growth in Microsoft support business.▪ Act as a trusted advisor to the customer to provide guidance to the latest technologies trends and solutions for accounts in Egypt, Kenya and Oman.▪ Provide leadership and orchestration across the Success & Support team, Microsoft technical specialists, customer technical teams, Microsoft and partner teams.▪ Track, escalate, and plan for the remediation of technical blockers and provide engineering feedback to further Microsoft products and solutions as appropriate.Achievements Show less
- Odoo
  Oct 2024 - now
  Account Manager
Licenses & Certifications
- Change Management Certification
  Prosci
  Nov 2021
- Microsoft 365 Certified: Fundamentals
  Microsoft
- Microsoft Certified: Dynamics 365 Fundamentals
  Microsoft
- Security, Compliance, and Identity Fundamentals
  Microsoft
- Six Sigma Yellow Belt
  Six Sigma Global Institute
- Microsoft Global Hackathon 2022
  Microsoft
  Sept 2022
  View certificate
- Microsoft Certified: Azure AI Fundamentals
  Microsoft
- Microsoft Certified: Azure Fundamentals
  Microsoft
- Microsoft Certified: Azure Data Fundamentals
  Microsoft
- Microsoft Certified: Power Platform Fundamentals
  Microsoft
Honors & Awards
- Awarded to Abdelrahman Moussa
  Scholar at the Arab world’s largest education fund Al Ghurair Foundation for Education Jun 2017 Full scholarship at the American university in Cairo