Experience

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  Bank of jordan

  Dec 2011 - Aug 2021

  • Participate in building banks strategic plan including new\ relocation branches\ ATMs depending on the market needs and in coordination with high-level management.• Prepare feasibility studies for new branch\ ATM in a presentable method to present it to high level management showing the advantages\ disadvantages for the location, in addition to display the expected transactions and revenue.• Run opening new branches projects starting from performing a filed visit to choose the best location, negotiating the owner and complete the contractual procedure in addition to manage all procedures with banks internal department and Central Bank of Jordan to collect the needed approvals.• Prepare site visit reports, site preparation, site approval, vendor communication, plan, track & monitor progress and provide business update pre \ post implementations.• Coordinate & install of new ATMs or replacement of ATM’s as agreed in the strategy document, as well as arrange relocation\ move of obsolete ATMs to warehouse with due care & protection. Show less

  • IT Auditor

    Mar 2021 - Aug 2021

  • E-Channels and Expansions Officer

    Oct 2017 - Mar 2021

  • Data Analysis and Processing Officer (ArcGIS online system)

    Mar 2014 - Oct 2017

  • Real Estate Applications Inspection and Assurance officer

    Dec 2011 - Mar 2014
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  Bank abc

  Aug 2021 - Aug 2023

  It governance and planning senior officer

  • Conduct periodic review of IT Governance Requirements (Polices, KPIs, Processes and Procedures).• Collect and maintain measures to monitor and collect timely and accurate data aligned with enterprise approaches (For IT Services, KPIs …).• Understand and follow up the implementation of key IT processes: (e.g., change management, incident management, asset management, information systems, etc.).• Maintenance and regular review of core IT Governance documents and repositories, contribution to global IT reporting, execution of IT Governance.• Assist in Providing transparency of performance, matching and drive achievement of goals• Defining and maintain SLAs and provide key metrics on SLA adherence across IT.• Follow up the I&T Incident and change management reporting.• Review the service delivery to ensure that the agreed goals are met and prepare proposals to meet expected changes in the level or type of service. Show less

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  Jordan ahli bank

  Aug 2023 - Feb 2025

  It governance and controls assistant manager
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  Confidential

  Mar 2025 - now

  Sr. technology governance specialist