
Justice Carter

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About me
QHSE Compliance Manager - DSV
Education

Michigan Institute of Real Estate
2007 - 2007Real Estate License Real Estate N/A
Alpena Community College
2003 - 2006Associate's degree Psychology/Journalism
Henry Ford College
2020 - 2023Bachelor of Business Administration - BBA Logistics, Materials, and Supply Chain Management 4.0
Experience

CEVA Logistics
Aug 2009 - Jun 2017• Confirm that plant audit procedures are properly carried out and assigned work schedules are maintained• Prepare plant evaluation reports and submit them to manager • Ensure current product quality specification fulfill client’s requirements• Participate in enterprise corrective action discussions as necessary• Implement corrective actions for clarity and fullness in process investigations• Establish and manage professional customer rapport to drive solutions to attain business needs• Submit loss/damage freight claims to carriers• Serves as the communication liaison between carriers and various Company departments on claim processing issues • Create and maintain monthly and weekly trend reports for freight claim• Work with the warehouse floor staff internally to transfer products in and out of the damage cage• Manage damaged freight; updates forms, audits damaged inventory, and processes damage inventory in and out of the quality area • Enter NCT tickets and Carrier Claims • WCM Lite, Quality Pillar Co-Lead• 3G, 5W+1H, 4M+1D, 5 Why, Kaizen writing, OPL, KPI, KAI, QA Matrix Show less • Managed packaging development and improvement to meet customer needs• Analyzed specifications of products in-bound as well as out-bound, to determine requirements for 860/862 releases• Reviewed and approved packaging process changes; including label specifications of FCA• Created packaging related SOP’s and Work Instructions to provide appropriate training for personnel performing packaging activities• Updated information in CRATES and CSDS for multiple IRF Affiliates• Remained current on packaging innovations while contact suppliers to make any necessary modification to meet shipping/packaging specifications of FCA• Determined the most efficient packing procedures, innovations in packaging materials, and utilization of cubic area to cut container loads and costs• Determined and adjust delivery/ship days/times, in CSDS• JIT Calls for carriers / RILC• Oversaw and set dates for NIC changes and CN's, while comparing 860/862 releases against the Flat File and Part Dump Show less • Responsible for managing international supply chain for 40 overseas suppliers who ship via local CEVA offices throughout Asia and export out to our office in the U.S.• Work with local overseas facilities coordinating the shipments to be exported and create/update shipments in our OMS(Order Management System)• Work with ports/rail yards for shipment status updates and coordinate alternative modes of transportation for expedite scenarios• Coordinate on site receipts by providing direction to the shop floor• Provide updates pertaining to critical supply chain issues during daily status meetings with fellow team members and management• Work directly with suppliers during onsite visits and/or web meetings• Active role in the corrective action/continuous improvement process – operations problem diagnosis/resolution Show less • Track over-shipments from multiple suppliers, globally• Identify what material is being used for upcoming model years and implications among other facilities• Coordinate shipments as well as cut shippers in Chrysler database to other facilities • Assume inventory management responsibility for all of the programs in our facility and another facility off site. (Both facilities total over One Million square feet)• Assisted in redesigning and co-coordinated in the implementation our inventory process• Report sales and inventory reports for monthly scorecard, which are reviewed by management and then reported to the customer• Weekly import meetings and conference calls with Chrysler teams • Report sales and inventory reports for monthly scorecard which are reviewed by management and then reported to the customer• Active role in the corrective action/continuous improvement process – operations problem diagnosis/resolution• Maintain accurate monthly inventory counts for ECC and ROTW• Presented monthly cycle counts to FCA Group for accuracy • Contact scrap company, cut shippers, deplete on-hand inventory, collect weight tickets and communite figures to finance• Took lead role in 2015 Chrysler yearly Inventory Show less • Implemented the “New Parts” process• Set up New Parts/Level Changes, from Chrysler into PLEX database; including customer set ups (Venezuela, Egypt, Maserati, MOPAR, Fiat, China, India, Ferrari..)• Accountable for all weights, dimensions, and receipt material for all Chrysler parts in our facility• Receive incoming manifests, which include all parts coming from multiple suppliers to pool point facility• Process and receive all parts in both Plexus and Chrysler databases’• Research RDR’s received from floor and dispute if necessary Show less
Quality Control / Claims Specialist / WCL
Nov 2015 - Jun 2017NAFTA ROTW - Packaging Engineer
Feb 2015 - Nov 2015Supply Chain Specialist
Dec 2014 - Feb 2015Inventory Control Specialist / E&O Coordinator
Mar 2011 - Dec 2014New Parts Administrator/Receiving Clerk
Aug 2009 - Mar 2011

SYNCREON
Jul 2017 - Dec 2021Quality Coordinator● Manages maintenance of Quality System including document control, and internal/external audit ● Conducts data analysis and provides documented results for various metrics, ensuring that they are on time, properly formatted and accurate● Ensures necessary audits are conducted; results are analyzed, documented and reviewed to help address errors. Reviews related data to identify potential problem areas● Generates, interprets, analyzes, and communicates results using management tools, graphs, and reports● Works with hourly personnel assigned to quality, ensuring nonconforming material is accurately, safely, and effectively managed● Facilitates internal NCT / Carrier Claims dispute process with the customer and material reviews for the disposition of suspect and nonconforming product● Reports concerns/claims in a timely manner to management team. Reports emergency claims to appropriate syncreon personnel to facilitate immediate containment action and appropriate responses● External/Internal Claims: Gathers all evidence/documentation of damage, enters claim in appropriate database(s)● Maintains database to track supplier and carrier performance of non-conforming material to provide to customer● Coordinates and supports 3rd party sorts, customer and supplier requests in regards to suspect material, damage material etc. ● Process Control – provides input on document enhancement and retention; maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization in regards to maintaining ISO system● Manages and analyzes data from customer and internal sources as input for problem solving and communicate/report to appropriate personnel● Gathers/Reports weekly quality metric updates (KPI) for weekly and monthly scorecard (Internal/Customer) Show less

Ryder Supply Chain Solutions
Jan 2022 - Mar 2024Supply Chain Operations Manager• Implements and controls flow of information, service, and material• Plans and monitors inbound and outbound shipments• Populates all outbound shippers and dangerous goods BOLs• Keeps track of balances, supplier requirements, and delivery plans to ensure customer requirements are met• Resolves any issues concerning transportation, imports, or suppliers• Works closely with customer daily to ensure production is carried out effectively and efficiently• Creates and carries out best practice logistics principles, policies, and processes across the organization to improve operational performance• Reviews impact of logistics changes, such as communicating routing opinions, shipping modes, and product volume fluctuation• Manage, coach, and develop team that meets objectives and delivers best practice results and continuous improvement• Develops and maintains strong relationships with all suppliers and customer• Ensures import/export and dangerous good regulation compliance Show less

DSV - Global Transport and Logistics
Mar 2024 - nowQHSE Compliance Manager* Monitor and support the achievement of Global and National Quality objectives & targets* Ensure the adherence to the global corrective and preventative action standards as well as being actively involved in the root cause analysis and agreement of corrective and preventative actions for severe and reoccurring incidents, audit findings, trend analysis, etc.* Ensure all risks and opportunities are identified and assessed * Carry out workplace inspections and emergency response drills* Leads efforts for planning site QHSE training for employees, 3rd party, and other visitors, including onboarding, training matrix creation and maintenance, eLearning, and other training materials, implementation, training, and related activities* Ensure global standards are implemented and challenged for improvement * Accident, incident, and near miss investigations / reporting * OSHA reporting * Lead Emergency Response Team training efforts at the site (CPR, AED, First Aid, etc.)* Lead site EHS Committee, including monthly meeting / meeting minutes, following up on action items, leading discussion and completing documentation* Lead efforts to drive completions of the safety observations* Lead SDS review and program for the site* Lead Health and safety and related efforts for the site* Conduct NCRs/CAs, Incident and accident Investigations as required by circumstance* Follow-up on employee EHS concerns received. Imminent hazards shall be addressed on the spot* Lead the review and updating of QHSE programs, guidelines and procedures to ensure they are compliant with both Corporate, State and Federal guidelines* Attend meetings and functions as the subject matter expert on QHSE and Facilities, as necessary* Keep up to date with all QHSE regulations and techniques* Escort and assist regulatory inspectors as necessary* Coordinate hazardous waste program* Facility Security Coordinator, including; CCTV and badging access systems* Perform other projects as assigned Show less
Licenses & Certifications

Bloodborne Pathogens
CintasJun 2024
ISO 9001:2015
SYNCREONJul 2018
Certified Dangerous Goods Professional (CDGP)
General MotorsMay 2021
Certified Dangerous Goods Professional (CDGP)
General MotorsJun 2022- View certificate

Speaking Confidently and Effectively
LinkedInAug 2023 
CPR/AED/First Aid
CintasJun 2024- View certificate

How to Have a Happier Workweek
LinkedInAug 2023
Languages
- enEnglish
- siSign languages
- geGerman
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