Maria Krystle Morales

Experience

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  Johnson & Johnson

  Jun 2010 - Aug 2015

  CD Sales Admin Supervisor

  • Supervised J&J Account Sales Representative team from end to end transactions of purchase order processing (manual and automated) from entry, validation and PO release.• Supervised Payplus team in claims payment, validation and reconciliation.• Spearheaded team meetings for continuous learning and development to improve competencies and teamwork• Highly responsible in J&J-Customer Development Strictly monitored SG&A budget monitoring of all merchandiser expenses.• Directly coordinates with CDM/DDM and ASM for budget and claims payment, balance tracking and reconciliation of each account.• Highly responsible in Sales Circular updates, important announcements, reminders, deadlines, promo details, trade agreements, memos, monthly price list, policies and procedures, placement reports, progress reports, etc. • Highly responsible in yearend accruals. Show less

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  Sandvik Tamrock Philippines Inc

  Sept 2015 - now

  Customer Service Representative

  • Handling Sandvik’s top customer Oceanagold Philippines Inc., highly responsible on customer inquiries with regards of Equipment spare parts, rocktools/consumables and rock processing items. Timely issuance of quotation with updated price and correct lead time. Processing of purchase orders and on time delivery based on promised dates.• Responsible in making sure that consignment parts and rocktools/consumable are in maximum quantity; withdrawals and replenishments are well monitored, and also monthly invoicing are on time based on contract. • Working with Parts Support Representative and Rocktools Support Representative to improve aftermarket sales. • Working with logistics, inventory and warehouse team to ensure parts and rocktools were available and delivered as forecasted.• Responsible in Sandvik price update and discount in the system upon approval based on LOA.• Handling the rest of Sandvik customers including new customers. • Trained Customer Support Representative and Service Administrator new hires. Show less