
Andrea Heredia
Music Teacher

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About me
Assistant Operations Manager | Positive Environment Creator | I help implement policies and strategies to improve workflow productivity and efficiency
Education

Point Loma Nazarene University
1999 - 2003Bachelors Music Education
Experience

Meridian Elementary
Sept 2003 - Jun 2005Music TeacherMusic instruction K-6.

Rosedale Center
Jun 2005 - Jun 2006Music DirectorDirected music production weekly.

State Farm Insurance
Nov 2005 - Jun 2006Imaging ProcessorDirected day-to-day mail operations, providing fundamental support to insurance agents to process documents for insurance claims.

ResortCom International
Jun 2006 - Jul 2007Production Coordinator, Team LeadManaged team responsible for mail room activities including all scheduling, shipping and receiving, supply ordering, inventory recording, as well as payment processes, A/R, invoicing and contract preparation for a successful resort and timeshare organization.

MG Holdings, LLC
Jul 2007 - Jul 2009Executive AssistantSupported Chief Executive Officer of Social Network Development and IT Director, creators and operators of innovative social based websites.

HERAE
Sept 2009 - Sept 2011Executive AssistantProvided executive level support to President and Executive Directors of a Healthcare Software Development company that optimized payment automation for faster paperless payments.- Managed special projects including compiling statistical/status data for managers in Excel; creating and editing PowerPoint presentations; providing internal and external correspondence and pre-employment screening for Human Resources; extensive travel arranging; coordinated tradeshow and conference attendance.

Westfield
Oct 2011 - Dec 2018Promoted to support the $600MM development expansion that added 95 new stores, 40 first to market, and assisted 3 VPs in leasing efforts.- Aided project stakeholders for numerous concurrent projects by producing reports and communicating project status.- Managed Leasing Construction office.- Prepared lease packages for Tenants including: Letters of Intent, brochures/marketing materials, lease plans, and detailed space drawings.- Interacted with cross-functional partners throughout the organization for optimal productivity.- Onboarded new hires in various roles and departments as part of Regional Office. Show less
Project Coordinator, Leasing Development
Oct 2012 - Dec 2018Executive Assistant to Regional Senior Vice President, Center Management
Oct 2011 - Sept 2012

Unibail-Rodamco-Westfield
Jan 2018 - Jun 2022Managed Regional Coordinator team, delegating tasks to drive workflow and allocating manpower for special projects to meet operational demand and monitored performance for productivity. Oversaw the entire 5.1MM square feet of San Diego Regional retail leasing efforts for 5 Westfield properties with focus on process optimization for expedited shop openings. Spearheaded projects to ensure on-time, high-quality completion of deal approvals and Regional assignments; focused on internal and external relations, leadership, and conflict resolution. - Led Tenant Profile project expediting and streamlining deal approvals by 60%.- Decreased labor redundancies by 30% due to automated report management and distribution.- Managed Leasing Leads project directing prospects with high priority.- Facilitated training sessions to enhance team's software functionality and review of new/revised policies and procedures. Show less
Operations Associate, Leasing
Jan 2020 - Jun 2022Operations Coordinator, Leasing
Jan 2018 - Dec 2019

Irvine Company Office
Oct 2022 - nowAssistant Operations Manager
Licenses & Certifications
- View certificate

Managerial Finance Foundations
LinkedInJul 2024 
Real Estate Salesperson
California Department of Real Estate
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