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Frances Fairclough

Frances fairclough

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location of Frances FaircloughStaffordshire, England, United Kingdom
Phone number of Frances Fairclough+91 xxxx xxxxx
Followers of Frances Fairclough689 followers

  • Timeline

    May 2011 - Dec 2011

    Front of House

    Marston's PLC
    Aug 2012 - Aug 2012

    Front of House

    Cévenol Hôtel
    Mar 2017 - Mar 2018

    Assistant Language Teacher

    ALTIA CENTRAL
    May 2018 - May 2019

    Front of House

    Pubs Ltd
    Jul 2019 - Sept 2021

    Area Manager

    Kumon UK
    Current Company
    Oct 2021 - now

    Events Manager

    Institute of Directors (IoD)

  • About me

    Events Manager at IoD

  • Education

    • The university of sheffield

      2012 - 2016
      Bachelor’s degree japanese studies 2:1

      Activities and Societies: Sheffield Dancesport Society, Pole Fitness Society, Japan Society, East Asian Studies Society, Filmmaking Society My degree is aimed at both Japanese language and Japanese culture. I learnt many valuable Japanese language skills, including how to communicate appropriately and politely with Japanese companies. As part of my non-Japanese language courses, I have researched a variety of topics relating to the economical and socio-political issues in Japan, as well as in other East Asian countries. I have consolidated my research into essays and presentations, which has greatly improved my writing and… Show more My degree is aimed at both Japanese language and Japanese culture. I learnt many valuable Japanese language skills, including how to communicate appropriately and politely with Japanese companies. As part of my non-Japanese language courses, I have researched a variety of topics relating to the economical and socio-political issues in Japan, as well as in other East Asian countries. I have consolidated my research into essays and presentations, which has greatly improved my writing and communication abilities. As part of my final year studies, I produced a dissertation on the current environment for Syrian refugees in Japan, evaluating the Japanese government's response to the crisis and the factors that both led to that response and stem from it. Show less

  • Experience

    • Marston's plc

      May 2011 - Dec 2011
      Front of house

      I carried out my duties in coordination with other staff members to ensure orders were processed and food and drinks were delivered promptly; our teamwork also ensured information regarding shortages and changes in the menus was communicated. I improved my ability to make conversation with customers, as well as to politely discuss customer complaints and provide service beyond expectations.

    • Cévenol hôtel

      Aug 2012 - Aug 2012
      Front of house

      For three weeks I undertook work experience at a French hotel. Utilising my French language ability, I worked with the staff to keep the breakfast buffet stocked and to ensure evening meals were delivered smoothly and without confusion. I also gained experience in administration. Whilst speaking French, I took and managed bookings; I dealt with customer and staff enquiries simultaneously.

    • Altia central

      Mar 2017 - Mar 2018
      Assistant language teacher

      One-year contract teaching English to primary-aged children:• I communicated with Japanese teachers in both Japanese and English to discuss delivery of lesson plans, and to improve our teamwork during class time.• Seeing my students flourish in confidence through my teaching sparked my desire to pursue learning and development leading to my nomination as Head Judge of a local English-speaking contest, where I gave the closing speech to contestants and audience.

    • Pubs ltd

      May 2018 - May 2019
      Front of house

      Part-time employment in popular destination pub:• Variety of quiet weekday shifts to manage the pub alone, and fast-paced shifts serving over 120 customers at any one time in a team of 5-6 members.• Long, busy shifts have refined my capability to remain calm and focused on multitasking several duties as well as maintaining an amicable customer service manner.• I managed the training of new members of staff, ensuring that standards were kept uniform and communication remained smooth even during our busiest times. Show less

    • Kumon uk

      Jul 2019 - Sept 2021
      Area manager

      Franchise manager for our tuition centres in the Midlands:• My work incorporates many roles: market research; franchise recruitment; ensuring compliance standards are met; facilitation of training (both for new colleagues and product improvement for clients) and instruction of children in our specialised worksheet programmes.• Supporting the company in its goal to maximise market penetration via effective deployment of targeted advertisement campaigns, all aimed at reducing skill gaps in the local community. • As a primarily contact-based business, following COVID-19 I was involved with the design and distribution of new remote-based learning opportunities. I proactively led the learning and development activities for my colleagues, instructors and customers Show less

    • Institute of directors (iod)

      Oct 2021 - now

      • Events Manager

        Jan 2023 - now

      • Relationship Manager

        Sept 2022 - Dec 2022

      • Branch Manager

        Oct 2021 - Sept 2022

  • Licenses & Certifications

    • Japanese language proficiency n2

  • Volunteer Experience

    • Primary College Tutor

      Issued by South Cheshire College
      South Cheshire CollegeAssociated with Frances Fairclough

    • Classroom Tutor

      Issued by Sheffield Students' Union on Mar 2013
      Sheffield Students' UnionAssociated with Frances Fairclough