Experience

• 

  Whitbread

  Jun 2007 - Oct 2011

  Team member

  Customer service role in a busy bar/restaurant chain

• 

  Orchard house accounting

  Aug 2011 - Sept 2011

  Trainee accountant/accounts assistant

  During this placement I was responsible for accounts preparation, payroll processing and liaising with clients.

• 

  Netcall plc

  Oct 2011 - May 2017

  Managed the delivery of CRM and Document Management software using a PRINCE2 based methodology. Implementations were in both Public and Private sector organisations with project size up to 150 man days.• Management of full project life-cycle with teams comprising of Solution Architects, Implementation Consultants, Trainers & Project Accountants• Liaising with development teams and BA’s to ensure products meet requirements• Produce and update all project documentation, including plans, PIDs and specifications• Production of management reporting information• Issue and Risk management Show less

  • QA Product Specialist

    Jun 2016 - May 2017

  • Project Manager

    Oct 2011 - Jun 2016
• 

  Cloud dialogs ltd

  May 2017 - Mar 2019

  Project manager
• 

  Totalmobile ltd

  Apr 2019 - now

  Product manager