Experience

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  Bharti airtel

  Apr 2006 - Dec 2013

  Manage large amounts of incoming phone calls, Identify and assess customers’ needs to achieve satisfaction, build sustainable relationships and trust with customer accounts through open and interactive communication, provide accurate, valid, and complete information by using the right methods/tools, Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and Keep records of customer interactions, process customer accounts and file documents Show less

  • Team Lead Manager

    Aug 2009 - Dec 2013

  • Inbound Customer Service Representative

    Apr 2006 - Jul 2009
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  Federal ministry of environment, nigeria

  Feb 2015 - now

  • Manage projects and programs to plan in a fast-paced environment, managing risks and prioritizing tasks effectively.• Monitor workflow to ensure project milestones were achieved on time and contributed to evaluating project effectiveness.• Provide specialist environmental knowledge to operational departments and contractors on environmental regulation, and environmental management specifically in pollution and waste management.• Support the Business Unit and Operation Management teams in all aspects of environmental performance and management.• Conduct and review environmental impact assessments including air, water, noise, soil, and waste to support permit applications.• Assess and track environmental program elements including objectives, targets, and indicators.• Assist with investigating incidents to establish the root cause and preventative measures.• Prepare and support the development of briefs and reports to the Minister Show less

  • ASSISTANT CHIEF SCIENTIFIC OFFICER

    Feb 2015 - now

  • Principal Scientific Officer

    Feb 2015 - now
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  Delaware north

  Nov 2022 - now

  Food and beverage attendant

  Delivering exceptional Customer Service at the Broadcast Compound at the Australian Open 2024Delivering exceptional Customer Service at Player's Cafe at the Australian Open 2023 Knowledge of Food Safety requirements

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  Monash university

  Oct 2023 - Oct 2023

  Space utilization auditor

  • Undertook Space Utilization Audits• Provided a minimum of 6 audit reports daily.• Monitor and compare office space usage and costs over time to identify ways to optimize space usage, reduce costs, and enhance efficiency.

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  Tennis australia

  Nov 2023 - now

  Line umpire/court supervisor

  • Maintain focus and concentration throughout high-pressure matches, demonstrating exceptional attention to detail and decision-making skills• Monitor boundary lines during matches to ensure accurate calls on whether balls landed inside or outside the designated areas.• Utilize hand signals to clearly indicate "in" and "out" calls, ensuring clarity for players, spectators, and officials.• Handle player disputes professionally and impartially, adhering to the official rules and maintaining the integrity of the match.• Adhere to official protocols and rules set by governing bodies such as the International Tennis Federation (ITF) and the Association of Tennis Professionals (ATP). Show less