Nicole Selkov

Experience

• 

  FSU Consulting Group

  Aug 2015 - May 2017

  Business Process Management Consultant

  Team Lead for student run consulting firm which offered not-for-profit services to support local business owners. Worked across a range of industries and different sized businesses. Managed projects with outcomes such as: recommendations for expanding market share, profitability analysis, analyzing customer demographic profiles, defining marketplace positioning goals, updating pricing structure, designing client acquisition systems, documentation of processes and conducting research.

• 

  Allstate

  Jun 2017 - May 2021

  Drove efficiency, effectiveness and transparency improvement projects from conception to completion; often simultaneously serving as Project Manager, Business Analyst, Subject Matter Expert, Developer & Trainer. Selected for Leadership Devlopment Program with designated mentors, measured learning outcomes and opportunity to report directly to senior leaders. Rotated between six Allstate Benefits and Dealer Services teams. Supported internal projects for process improvement and reporting. Exposed to a variety of management styles, business functions and stakeholders.

  • Continuous Improvement Project Coordinator (Operational Efficiency & Reporting Team)

    Jun 2019 - May 2021

  • Project Coordinator & Business Analyst (Accelerated Development Program)

    Jun 2017 - Jun 2019
• 

  Peaberry Consulting LLC

  Feb 2021 - Feb 2022

  Co-Owner & Business Process Management Consultant

  Offering Business Management Consulting services to Jacksonville small/medium businesses.

• 

  Milliman

  May 2021 - now

  Supporting leadership team on business strategic initiatives such as tailoring a Disciplined Agile Scrum approach, implementing a cross-functional team reorganization and optimizing team collaboration tools. Serving as product engineering squads' Scrum Master and Agile Coach. Conducted end to end procedure audit including; gap assessment, process mapping,documentation review, introduction of automation and design of KPI reporting. Worked with leadership team on methods for overseeing projects and controlling processes. Drove cost cutting continuous improvement efforts. Assessed current state of operations teams’ workflows and active cross functional initiatives. Trained team members on lean process improvement strategies and project management standards.

  • Change & Agile IT Project Manager

    Jan 2023 - now

  • Business Transformation & Project Manager

    Aug 2022 - Apr 2023

  • Business Process Engineer & Project Coordinator

    May 2021 - Sept 2022