Experience

• 

  Mwip pty ltd

  Jan 1997 - Jan 2010

  Mwip website solutions

  Website DesignSearch Engine OptimisationGraphic DesignHosting SolutionsPrint SolutionsDomain Name Sales

• 

  Hewlett-packard

  Nov 2010 - Apr 2016

  • Client Capability Lead

    Apr 2014 - Apr 2016

  • Subject Matter Expert

    Nov 2010 - Apr 2014
• 

  Dxc technology

  Apr 2014 - May 2016

  Delivery lead

  On a customer account I was the point of contact for any Service Desk projects, activities and issues. I was the Service Desks stakeholder and involved in overall governance and responsible for performance in front of the customer.

• 

  Dxc technology

  Jul 2016 - Oct 2018

  Service desk migration manager

  Stationed in Manila for two years and allocated responsibility for all migration tasks of moving a Service Desk team from Adelaide to Manila.

• 

  Dxc technology

  Jan 2019 - Jul 2019

  Migration manager

  Migrate work from high cost centers to low cost centers within region while maintaining operational status for customers.

• 

  Crackerjack it

  Mar 2020 - Jun 2020

  Help desk team leader
• 

  Logic plus it solutions

  Jun 2020 - Aug 2020

  Service desk team leader
• 

  Dxc technology

  Aug 2020 - now

  Incident manager