Experience

• 

  United states army reserve

  Feb 2000 - Mar 2008

  Heavy machine mechanic

  Trained in heavy machine mechanics. Security and guard duties during basic training. Served as a mechanic in Iraq for 18 months. Assisted in security on base during all shifts. Trained in weapons usage evaluate and diagnose customer vehicles and heavy equipment. Repair damaged machinery and components. Overhaul engines and reinstall into equipment and vehicles. Review all vehicle systems for signs of malfunction and wear. Performed weekly maintenance assessments on equipment. Honorable discharge. Show less

• 

  Amarto photo & video

  Aug 2001 - Jan 2004

  Accountants receivable

  Managed over 150 accounts. Collected monies due on open and past due accounts. Assisted in payroll distribution. Screened incoming telephone calls and routed them to appropriate parties. Assisted with customers inquiries. Helped controller with quarterly reports.

• 

  Sco/ family dynamics

  Dec 2005 - Dec 2006

  Parent aide

  Assisted in initial parent outreach and engagement efforts. Escorted consumers to service sites. Assisted with referrals and advocacy services for families and track receipt of service. Conducted routine home visits to assigned families place of residence. Maintained all contractually required records, including progress notes and statistical records and reports. Assessed the health and safety of children in the household. Participated in case coordination and case conferencing activities.

• 

  Health plus

  Mar 2007 - Aug 2009

  Presented information and responded to questions from Community Board Organizations (CBO’s) members and the general public. Promoted community “goodwill” by participating in conferences, forums, community boards, school board, police council, faith groups and other community based organizations meetings. Established, maintained and developed relationships with all C.B.O.’s and coordinated presentations to educate C.B.O.’s about Health Plus in order to enhance the visibility of Health Plus in the community. Created community events and activities for marketing purposes. Attended community events and activities in order to enhance visibility and network for marketing opportunities. Surveyed school. Show less Meet and greet prospective businesses through networking events, such as; job fairs, Community Organizations presentations, Chamber of Commerce or merchants meeting, etc. Disseminate information and educate public on health care coverage for employees. Prepare weekly, monthly productivity reports. Follow up with prospective business leads through literature and brochures and networking events. Maintain constant contact with prospective business. Responsible for identifying, targeting, educating, and building relationships with multiple decision-makers in the business community in order to market Health Plus programs. Targeting employees of small to large corporations through group education enrollments seminars at the work site for potential eligible uninsured employees and their children to bring them into manage care plans operated by Health Plus. Show less

  • Community Outreach Associate

    Feb 2008 - Aug 2009

  • Business Representative

    Mar 2007 - Feb 2008
• 

  Boston medical center healthnet plan

  Jan 2010 - Dec 2020

  Working as part of Market and Community Development sales team, the Sales Representative, Senior Care Options (SCO) Product, is responsible for outreach to and education and enrollment of potential members. Through strong network and relationship building efforts, the Sales Representative identifies and engages community partners and potential members and develops multiple referral channels. This role requires face to face meeting with potential members in community settings and also in individual’s homes as well as on-site community partner and provider meetings. A strong sales or community outreach/development background is essential for success in the position. The ability to work cohesively with multiple departments internally is critical.Develop and maintain relationships with providers, community partners, potential prospects and current members through outreach and sales activities. This includes setting appointments, calling on providers and participating in community events.Prospect and enroll potential members for the SCO program. Responsible for all enrollment activities including screening for eligibility, ensuring completion of applications and the seamless transition to the enrollment department for processing.Effectively manage assigned territory including building and maintaining strong relationships with elder service organizations. Implements outreach strategy for assigned territory to meet or exceed membership goals.Identifies and analyzes competitor positioning and activities in the Hampden County market. Assure compliance and adherence with Medicare & Medicaid enrollment and marketing regulations, policies and procedures.Support marketing and sales activities as needed to enhance BMCHP brand awareness and ensure BMCHP’s mission and goals are achieved.Works collaboratively with other marketing and outreach representatives to meet goals. Show less Presented information and responded to questions from Community Board Organizations (CBO’s) members and the general public. Promoted community “goodwill” by participating in conferences, forums, community boards, school board, police council, faith groups and other community based organizations meetings. Established, maintained and developed relationships with all C.B.O.’s and coordinated presentations to educate C.B.O.’s about Boston Medical Center HealthNet Plan in order to enhance the visibility of Boston Medical Center HealthNet Plan in the community. Created community events and activities for marketing purposes. Attended community events and activities in order to enhance visibility and network for marketing opportunities. Prepare weekly, monthly productivity reports. Show less

  • Community Relations Plan Specialist Senior Care Options

    Oct 2017 - Dec 2020

  • Community Outreach Representative

    Jan 2010 - Dec 2017
• 

  Sodexo/ home grown springfield

  Dec 2020 - Jun 2021

  Director of marketing & communications

  Provide strategic and operational support to advance the Marketing and Community Relations initiatives within the company and the 60+ schools at Springfield Public Schools. Establish strategic E-Marketing and social media plan to increase Facebook and Instagram followers and over all engagement. Plan, direct and coordinate projects advancing the strategy to ensure that goals and objectives are accomplished within the prescribed time frame and financial/funding parameters. Effectively communicate with management and front-line employees. Interacting with external community leaders, developing, implementing and managing community events, activities and programs designed to support Sodexo's /Home Grown Springfield mission and goals. Navigate through highly political and community-based environment in the Springfield Public Schools System. Building relationships among constituencies, including government officials, businesses, church groups, foundations and community organizations. Plan and execute communication strategies and community outreach strategies for Sodexo on behalf of the Home Grown Springfield brand for operations at Springfield Public School. Attend school, political and community events representing Sodexo/Home Grown Springfield and building strong partnerships with the community, government agencies and elected officials. Also collaborate with private sector firms, including under-represented and local business enterprises and outreach groups in the Springfield communities. Show less

• 

  A caring heart nursing services

  Jul 2021 - now

  Relationship developer

  Through strong network and relationship building efforts I identify and engage community partners and potential members and develop multiple referral channels. Establish strategic E-Marketing and social media plan to increase Facebook and Instagram followers and over all engagement. Attended community events and activities in order to enhance visibility and network for marketing opportunities. Responsible for all intake activities including screening for eligibility, ensuring completion of applications and the seamless transition for processing. Follow up and communicate with potential patients on a regular basis until they are active with the agency. weekly, monthly productivity reports.Assist with talent acquisition and recruitment process, as well as helping to guide candidates through the recruitment and on boarding process. Develop and maintain relationships with local and government job centers. Show less