Experience

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  New hope apostolic church

  Jan 1999 - Mar 2004

  Admistration

  ▪ Provide a variety of administrative support in an office setting ▪ Operate office equipment, including computers, telephones, and fax machines ▪ Use software programs to perform a variety of automated functions ▪ Come into daily and frequent contact with a variety of individuals in person and on the phone ▪ Provide tax, fax and copy service ▪ Use office automation equipment to create, organize, and disseminate monthly reports and logs ▪ Oversee and maintain church accounts and membership rosters ▪ Enter new members and update members’ demographic information into a database ▪ Coordinate and organize pastor and clergy meetings and conferences ▪ Schedule and make changes to appointments to meet with pastor/clergy ▪ Evaluate and audit each departmental board’s monthly increase and productivity ▪ Originate the youth ministry and monthly social functions ▪ Order needed supplies and materials ▪ Provide prompt and effective customer service and follow-up ▪ Maintain the confidentiality of members and affiliates at all times Show less

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  Special kare service

  Mar 2005 - Jun 2007

  Owner

   Oversaw and directed all operational, financial and administrative functions of own special care company Recruited for, interviewed and hired highly qualified staff, as well as managed staff performance evaluations Supervised all staff, completed work schedules, provided training and delegated work assignments Created and implemented strategic direct marketing strategies to obtain new customers Researched quantitative/qualitative data to drive service innovations and improvements in customer experiences Evaluated and facilitated ways to minimize operating costs and eliminate waste of spending/materials Show less