Experience

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  Arthur ford

  Feb 2016 - Dec 2018

  Sales agent

  Generating leadsMeeting and exceeding sales goalsAnswering client questions about product, prices and availability.Understanding and promoting company programs.Customer Satisfactions.

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  Amcotec (pty) ltd

  Jul 2019 - Jul 2020

  Information technology support technician

  assist computer users with setup, maintenance, troubleshooting and problems they have with their computers. Network point problems Printer problemslogging and processing support calls installing and configuring computer hardware, software, systems, networks, printers and scanners planning and undertaking scheduled maintenance upgrades setting up accounts for staff,ensuring that they know how to log in solving password problems talking to clients and computer users to determine the nature of any problems they encounter responding to breakdowns investigating,diagnosing and solving computer software and hardware faults repairing equipment.fixtures or fittings checking computer equipment for electrical safety maintaining records of software licences managing stocks of equipment, consumables and other supplies.IT 1ST LINE SUPPORT.provide 1st line I.T Support (Fix ) to end users.Provide technical support remotely.Answering support (queries either via phone or emails)Ensuring calls or IT incidents from users are escalated as appropriate in accordance with service level agreements. Show less

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  Bidvest mccarthy volkswagen

  Feb 2021 - Aug 2021

  Administrative assistant

  Maintain excellent standards of Service departmental administration Such asJob cards, Invoices, Warranty claims and authorisations.Taking telephonic and walk in bookings Preparing jobs cards Marking jobs cardsInvoice job cards (Cash, Service plans and warranty)

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  Bidvest toyota sinoville

  Aug 2021 - now

  Service administrator

  Responsible for scheduling service and report workshop appointments.Provide prompt and quality service to customers relating to Bookings, Costing and acting as an interface between the technical team , service advisors and the customers to ensure cost effective repairs and quality service is delivered to customers.