Abdul Samad Ahmed Khan

Experience

• 

  JAS Travel Group

  Jun 2013 - now

  o Online System Coordination: oversee the day-to-day operations of online portal Bedscaner.com, working closely with system developers, suppliers, and system users to ensure a seamless and efficient user experience.o Supplier Onboarding: Managing the process of onboarding new suppliers, ensuring they meet standards and can seamlessly integrate into the platform.o GSA Management: Handling the GSA of Bedsonline.com, Royal Caribbean Cruise (both B2B and B2C), and Rail Europe (both B2B and B2C) clients. This involves maintaining relationships and ensuring the smooth operation of these partnerships.o Domain and Website Management: Responsible for the domains and websites of M/S Jas Group Ltd, ensuring they are up to date, secure, and user-friendly.o B2B Agents Onboarding (Sales): Facilitate the onboarding of B2B agents, ensuring they have the necessary tools and knowledge to effectively use our platform and provide excellent service to their client.o Second Point of Contact in Escalation Matters (TDS): Working as a second point of escalation in case of any on the spot hotel issues, payment issues and system issues.o First Point of Contact in Escalation Matters (JMT-OTA): Working as a first point of escalation in case of any on the spot operational issues also collaborate with cross-functional teams to ensure smooth operations of OTAo Business Development: Develop and implement plans to achieve company goals and objectives. Identify market trends, competitor activities, and emerging opportunities in the online travel industry. Conduct thorough market research to identify potential areas for business expansion. Analyze customer behavior, industry trends, and competitor activities to stay ahead in the market. Show less

  • Rail Europe Ticket Sales Specialist

    Jan 2023 - now

  • Head of Leisure and Online Platforms

    Nov 2022 - now

  • Cruise Specialist

    Jun 2016 - now

  • Manager Online Platforms

    Jun 2018 - Nov 2022

  • Manager Support Center

    Jun 2016 - May 2018

  • Sales and Support Executive

    Jun 2013 - May 2016