Elias Hayek

Experience

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  Kabab-Ji

  Nov 2008 - Mar 2010

  Assistant IT Manager

  • Maintain network infrastructure such as switches and routers, and diagnoses problems with these or with the behavior of network-attached computers• Maintain a database system, and responsible for the integrity of the data and the efficiency and performance of the system• Assist in the planning, design, documentation, and implementation of various systems to include• Helps prepare the annual Systems Engineering Goals and Objectives planning document• Analyzing system logs and identifying potential issues with computer systems• Introducing and integrating new technologies into existing data center environments• Applying operating system updates, patches, and configuration changes• Installing and configuring new hardware and software • Responsibility of System and Network Security• Responsibility for documenting the configuration of the system• Troubleshooting any reported problems Show less

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  Engineering Design & Manufacturing

  Mar 2010 - Apr 2011

  Senior Account Manager

  • Interface and maintain an open line of communication with existing and potential customers• Initial contact with client to gather data required for fulfillment and options for submitting data• Setup and fulfill all contract components, working as needed with other internal departments• Set up project plan with production and delivery prognosis, follow up on project plans• Act as main point of contact for customer on resolution of technical, product, and billing issues• Work with internal departments (Engineering, Product, Sales & Customer Care) to escalate technical and product issues as needed• Communicate value proposition and pass warm leads along to sales• Make decisions according to attestation rules• Come up with new ideas and report possible improvements in the processes he/she follows• Proactively identify Accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained as customers• Field account and product related direct calls from clients, as well as transferred calls from the Customer Care team for issues and requests that require Strategic Account Manager involvement• Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate• Retain accounts through the development of strong relationships with key decision makers and users within an organization Show less

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  Haceb

  Nov 2011 - Apr 2012

  ACL Product Manager - Lebanon

  Key Responsibilities / Deliverables:* Help curate and reinforce a specific culture and philosophy that simplicity and elegance makes software great and ensure it fits within the greater ACL product vision and business strategies.* Develop deeply compelling offers addressing ACL's audit management software opportunities.* Shape the products to fit those offers and the company-wide ACL product vision.* Help define metrics to assess customer activity levels, give others in the organization visibility into those metrics and involve others across the organization in developing plans to improve those metrics.* Coordinate with customer support and customers to find ways to eliminate barriers to active usage, better manage retention and encourage strong customer usage patterns.* Create technical, functional and presentation documentation for internal (ACL) and external (customers) stakeholders as well as other customer facing articles.* Conference/event attendance and research to maintain knowledge of what is important to customers from CAE to staff auditor and build audit domain expertise. Show less

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  I-Tech

  Mar 2012 - Mar 2013

  Owner

  -MoneyGram-Buy, Sell and Repair new and used cell phones-Recharge Cards (Alfa & MTC)-USD Exchange (Alfa & MTC)-International and Local calls-Sell Personal Computers & Laptops-Repair and Install Hardware & Software-Onsite Maintenance-LOTO

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  Ace Demolition & Excavation

  Jun 2014 - Aug 2015

  Leading Hand
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  Nass Demolition

  Aug 2015 - Feb 2016

  Demolition Worker / Machine Operator
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  MANN IN LTD

  Feb 2016 - Dec 2016

  Demolition Leading Hand / Safety Officer
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  H. Hassarati Demolition

  Feb 2017 - Jun 2017

  Foreman
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  Interactive Projects.

  Nov 2017 - Aug 2018

  Demolition Supervisor

  -General Construction Induction (White Card)-Supervise Demolition Restricted Certificate (6454)-Demolition License Pathway (Unrestricted)-Certificate IV Work Health and safety-Remove Non-Friable Asbestos (SOA)-Supervise Asbestos Removal (SOA)-RISI Rail Industry Worker-Excavator & Skid Steer SOA & VOC (LE-LS)-EWP Yellow Card (VL-SL-BL)-TSH Gold Card (F-B)-Traffic Controller Blue & Yellow Card-Provide First Aid (HLTAID003)-Provide cardiopulmonary resuscitation (HLTAID001)-Working At Heights-Asbestos Awareness COA-Assignar Workforce and Asset Management Certified Expert-Next Gear Mission Zero Safety Induction Certificate of Completion-Registered to enrol in Remove Friable Asbestos-Registered to enrol in Certificate IV Environmental Management & Sustainability Show less

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  Rosemont Contractors Pty Ltd

  Feb 2020 - now

  Director

  Our company is committed to handling all issues related to hazardous material quickly, efficiently and to the highest safety standards. Every hazardous material problem is unique and we pride ourselves on providing a personalised service that addresses each customer’s particular needs.When it comes to a dangerous substances, you need a company you can rely on to provide you with the right information and solutions to tackle the problem head on. We’re fully insured and licensed – so you can rest assured you're getting the best possible service and the highest standards in safety and care. Show less

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  MOITS

  Jul 2020 - Feb 2021

  Operate up to 60T excavators (mostly Komatsu)In addition to buckets attachments, I’ve got very good experience in: -Loading from platforms-Loading using long reach up to 19 Metres-Pulverizer / Shears (rotating)-Grabs-Diamond rock saw (up to 2M in diameter and 2M offset)-Tungsten saw-Twin header trimming-Final TrimI also hold and have practiced in the following tickets and certificates:-General Construction Induction (White Card)-Supervise Demolition Restricted Certificate (6454)-Demolition License Pathway Unrestricted-Certificate IV Work Health and safety-Remove Non-Friable Asbestos (SOA)-Supervise Asbestos Removal (SOA)-RISI Rail Industry Worker-Excavator & Skid Steer SOA & VOC (LE-LS)-EWP Yellow Card (VL-SL-BL)-TSH Gold Card (F-B)-Provide First Aid (HLTAID003)-Provide cardiopulmonary resuscitation (HLTAID001)-Working At Heights-Asbestos Awareness COA-Assignar Workforce and Asset Management Certified Expert-Next Gear Mission Zero Safety Induction Certificate of Completion Show less

  • Machine Operator

    Aug 2018 - Feb 2021

  • Business Solutions Specialist

    Jul 2020 - Dec 2020