Inayah W.

Experience

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  ULTA BEAUTY CREDIT SERVICES CORPORATION

  Jun 2019 - Jun 2024

  Project Manager

  • Organize, manage and lead project status and working meetings; create and track project plans; measure project performance; prepare progress reports; present to executive team on a regular basis; proactively identify and mitigate project risks and issues; manage project changes; create and maintain project documentation; monitor and manage budgetary objectives, develop relationships with key business stakeholders, ensure resource availability.•Led the successful implementation of ServiceNow across multiple departments, ensuring alignment with operational policies, processes, and methodologies.•Developed, modified, and implemented high-level and detailed project plans in Confluence to meet objectives, coordinating and integrating project activities for seamless execution.•Managed end-to-end implementation of Ulta Workday projects, from initiation to post-go-live support.•Led the performance of complex medium to large business and IT-sponsored projects, overseeing systems •Worked closely with 5 IT Ulta software teams to identify and implement process and project management improvement opportunities using Confluence and Slack.•Utilize agility tools (e.g., Jira, Sharepoint, Azure DevOps (ADO), Confluence) and implement strategies to optimize team performance and achieve overall department objectives•Proactively identified and addressed issues, risks, and impediments using Jira, facilitating timely resolution and mitigating potential impacts on project delivery. •Led end-to-end planning and execution of a Workday project, encompassing detailed project scope, timelines, milestones, and resource allocation.•Development, testing, evaluation functions, lifecycle logistics, resource management, risk management, and leadership.•Maintained a client-focused approach, consistently delivering projects on time and within budget, leading to a 20% increase in client satisfaction. Show less

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  Pandora

  Oct 2024 - now

  Project Coordinator

  •Schedule internal and external meetings • Capture and distribute meeting/training session notes• Track action items from meetings/training sessions • Set up data rooms for acquisition due diligence • Add internal/external users to data rooms • Coordinate due diligence compliance • Update due diligence tracker regularly and distribute • Request and track store-level account logins for multiple systems • Follow up with functional areas on account setups • Capture login credentials for systems, email accounts, external services, etc. and distribute to field • Coordinate scheduling and communications with standard trades (e.g., locksmith, electrician, HVAC vendors, etc. • Oversee collection of statements of work, approvals, work order completion • Create and maintain open issues spreadsheet; communicate progress internally • Coordinate with third-party IT vendor to schedule and track site assessments in acquisition stores • Support development of end-to-end testing plan for network installations • Coordination of account creations for bank and armored truck service • Project timelines • Administer business license filings, renewals, and compliance Show less