
Joy Childress
Marketing counselor

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About me
Program Manager, Early Career Exploration
Education

University of Mount Union
2010 - 2014Bachelor's Degree Communications studies and French 3.144Activities and Societies: Delta Sigma Theta Sorority, Incorporated, Black Student Union, Gamma Beta Phi Honor Society.

University of Pau
2013 - 2013Study Abroad FrenchActivities and Societies: Student Assistant Lived and studied in France for four months.

John Hay Cleveland School of Architecture and
2006 - 2010High School DiplomaActivities and Societies: Senior Class President

Cleveland State University
2016 - 2019Master of Education - MEd Counselor Education/School Counseling and Guidance Services 3.6Activities and Societies: Grade: K-12 Activities and societies: Took classes in Childhood and Adolescent Counseling, Counseling Theory, Research Methods, Multicultural Approaches, and School Counseling Approaches School Counseling Intern (Richmond Heights Local Schools, Spring 2019)• Planned and facilitated group counseling sessions for 12 students on study skills, & social skills• Individually counseled students in personal-social issues and facilitated peer mediations.• Scheduled incoming 9th grade students, academically advised students in preparation for high school, and helped coordinate state achievement testing.• Collaborated with teachers, families, counselors… Show more School Counseling Intern (Richmond Heights Local Schools, Spring 2019)• Planned and facilitated group counseling sessions for 12 students on study skills, & social skills• Individually counseled students in personal-social issues and facilitated peer mediations.• Scheduled incoming 9th grade students, academically advised students in preparation for high school, and helped coordinate state achievement testing.• Collaborated with teachers, families, counselors, and administrators to improve student success.School Counseling Practicum (Richmond Heights Upper School, Richmond Heights, Ohio . Fall 2018)• Planned and facilitated small group sessions for 4-12 students on friendship and study skills.• Designed and delivered lessons for 25 students in 1st-4th grade classes on ASCA personal-social standards.• Individually counseled 5 students weekly in personal-social and academic issues. Show less
Experience

Imani Temple Ministries Buildingblock Childcare Summer Camp
Jun 2012 - Aug 2012Marketing counselor• Responsible for overseeing youth and young adults • Responsible for planning everyday activities and marketing events

Bath and Body Works
Oct 2012 - Jan 2013Sales Specialist• Marketing and top floor sales specialist• Assisted sales associates with proper marketing and sales etiquette

Dollar General
May 2013 - Aug 2013Managing Cashier• Checked stock of products and insured proper stock level and ration• Greeted customers and provided individual attention to tailor sales• Monitored large quantities of cash

Elder-Beerman
May 2013 - Jun 2014Sales Associate• Responsible for implementing excellent customer service• Performed and closed on sales and sold customers on upcoming promotional events • Detailed-Eye/Organized department store sales and clothes for presentation

Adecco Group
Sept 2014 - Jun 2015Customer Service Representative• Answered inbound calls regarding prescription drug coverage.• Identify chronic customer issues by creating and maintaining customer compliant logs.• Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolvingproblems on the spot.• Direct calls to appropriate individuals and departments.

Richmond Heights High School
Apr 2016 - May 2018World Language Lab Teacher● Assist students with the use of computers and laboratory equipment; provides instruction in the use of Lab equipment ● Use my understanding of technology and communication devices to troubleshoot issues with student computers● Develop and implement interesting and interactive learning mediums to increase student understanding of Foreign Language materials ● Assist students with online assignments and provide the tools needed for student success

Baldwin Wallace University Upward Bound Program
Jun 2017 - Aug 2017French Teacher
Richmond Heights High School
Aug 2018 - Jun 2019AVID Elective Teacher and Site Coordinator● Collect and analyze AVID student data and regularly monitor AVID students’ academic progress ● Review and provide feedback on lessons and assessments created by other team members and received feedback on my materials in order to improve learning for students● Host monthly site team meetings with teachers and staff● Collaborate with teachers to exchange knowledge, increasing AVID classroom participation in the entire building grades 7 to 12th from 63% to 94% ● Planning a program of study that meets the individual needs, interests and abilities of the students● Collaborate with Curriculum Team Leads, Curriculum Developers, and other important stakeholders to plan new material and develop● Develop new material including courses, lesson plans, challenging problems, and other educational resources for in-person courses Show less

RICHMOND HEIGHTS LOCAL SCHOOLS
Jun 2019 - Jul 2021Career Connections Liaison● Budget and manage 750K in grant funding through strategic planning and spending● Research and launch careers pathways program that includes high in-demand careers to students, parents and community to capture student and community interests● Help hire and mentor new employee on career pathways curriculum, student engagement, equipment inventory, and organizing strategies to maximize performance and team success● Purchase machinery and furniture for our Makerspace Design Lab, Aviation and Manufacturing Classroom ● Develop strategies, budgets and students career plans to inform and influence staff and stakeholders● Work closely with 10+ organizations and companies to conceptualize, develop and start working relationships in secondary career development. ● Conduct regular grant monitoring for compliance purposes● Establish beneficial professional networks and partnerships to gain insight and program support resulting in long-term business relationships. Show less

Richmond Heights Local Schools
Aug 2021 - Jul 2022Academic Readiness Coordinator● Manage 100+ students in online learning platform● Collaborate with staff and stakeholders to exchange knowledge, improving student career pathway enrollment and student interest by 15% and 26% respectively within a year ● Deliver technical program demonstrations that directly address student needs and emphasize the school’s mission, goals and values ● Led and supported school staff through the first-ever implementation of Positive Behavior Intervention and Supports (PBIS), and decreased student referrals from 47% to 12%● Through leadership with PBIS, student attendance across grades 9 and 10 increased from 77% to 95% within three months of structured interventions● Managed Naviance account and collected weekly data that was reported to student success team quarterly● Establish Business Advisory Council ● Demonstrate leadership by implementing internship, pre-apprenticeship/apprenticeship programs and helping other schools to do the same● Coordinate four annual career related conferences and create marketing to reach greater potential partners Show less

CLEVELAND COLLEGE PREPARATORY SCHOOL
Aug 2022 - Apr 2023Family Liaison● Provide support services to families● Coordinate school field trips ● Plan and Organize school events ● Work with students and parents to ensure student success● Coordinate fundraisers ● Connect middle school students to career and technical education opportunities

Greater Cleveland Partnership
Apr 2023 - nowProgram Manager, Early Career Exploration
Licenses & Certifications
- View certificate

IMPACT Selling®
The Brooks GroupDec 2023
Honors & Awards
- Awarded to Joy ChildressBlack Student Union Service Award University Of Mount Union Apr 2014 For excellence in the qualities of dedication and service that contributes to making this a better world for all.
- Awarded to Joy ChildressStudents who Exalt Service Ohio House of Representatives Apr 2014 Congratulating me on my success and saluting me as one of Ohio's finest citizens.
- Awarded to Joy ChildressCelebration of Women Mount Union and the Alliance Community Mar 2014 A certification for my dedication and hard work in serving the Mount Union and Alliance Community.
- Awarded to Joy ChildressDeans List University of Mount Union May 2013 Achieving a 3.5 or higher.
Languages
- enEnglish
- frFrench
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