VAIBHAV RATHORE

Experience

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  Fashion Society - IIT ROORKEE

  Jul 2022 - Oct 2024

  Team Member

  The Fashion Society at IITR is a vibrant group that celebrates and promotes fashion through various events, workshops, and fashion shows, fostering creativity and providing a platform for students to showcase their unique style and talent within the IITR community.

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  Mahakal Dham Guest House

  Jul 2024 - Oct 2024

  Operations Incharge

  Managed end-to-end operations and accounting for the guesthouse, overseeing a property with 18 rooms and 5 staff members.Introduced cross-selling and upselling strategies - snacks, tea, coffee, and bottled water, resulting in a 18% increase in revenue.Pioneered partnership with local restaurants to provide food services to guests, enhancing the overall guest experience and satisfaction.Managed customer service operations, ensuring prompt resolution of guest inquiries, complaints, and requests, resulting in a 95% guest satisfaction rating.Oversaw inventory (House keeping, maintenance, F&B)Implemented standardized procedures for day to day operations (inventory replenishment, staff roster, room service) Show less

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  Amazon

  Mar 2025 - now

  Sr. Operations Associate