Ahmed Almalki

Experience

• 

  Careem

  Jan 2018 - Jul 2021

  Driver Recruiter

  I worked in the Careem ambassadors Program in Riyadh to bring more driver to work for Careem. The program was to help register driver from their home, and training them. I helped more than 500 driver to activate their account and give them a technical support.

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  James E. Walker Library

  Jul 2019 - May 2021

  Student Technology Assistence (STA)

  Help student with IT issuesTroubleshoot, printers, issue, and changes of a ink cartridge.Load the printer with paper Check in and check out rental equipment 3-D print Poster printing Paper lamination Help student with editing documents issues

• 

  Eventtec Co.

  Nov 2021 - Jan 2022

  Event Executive

  Help the company put a strategic plan to host the ABSU in Saudi Arabia.• Managed to put a plan for airport reception and farewell for over 150 guests.• Help coordinate between teams to check with the hotel the gusts rooms are ready when they arrive.• Created daily static about the driver’s team trips.• Helped the HR team to create short-term contracts for our teams.• Coordinate with finance to distribute the salary.

• 

  Stc pay

  Feb 2022 - Sept 2022

  Inbound Customer Service Representative

  Answering inbound calls Arabica/English Answering chats Arabica/English Opening ticket in the CRM for clients issues Troubleshoot clients issue Provide , current information about the company, promotional offers and product Keep up with the KPI of the companyFight excellent customer service experience with minimum time.

• 

  SAUDI AIRLINES

  Feb 2023 - now

  • A330 First officer

    Sept 2024 - now

  • A320 First Officer

    Feb 2023 - Oct 2024