Christophe Hiette

Experience

• 

  GE Healthcare

  Jan 2000 - Apr 2020

  - Mission: Responsible of on time delivery of spare parts via the management of $128M inventory through +30K/~$40M purchase orders received per year.- Develop and implement EMEA supplier management strategy: Improve fulfillment processes, Ensure data quality for operational excellence, Build performance metrics and dashboard (KPI), standardize communication and monitor risk management.- Manage day-to-day operations of fulfillment analysts and service fulfillment outsourced resources (12 people).- Resolve daily escalation, support day-to-day activities and monitor operational KPI/metrics.- Reinforce synergies between Sourcing and Manufacturing teams, during supplier visits/meetings. Show less - Mission: Drive simplification, process changes and risk reduction projects on reverse logistics supply chain on a yearly flow of $73M Inventory (~20K parts).- Lead global repair physical inventory across 69 suppliers worldwide.- Monitor repair financials, developing methodology to control and estimate financial results drove by operational processes.- Optimize asset tracking process with reduction of physical and systemic losses and transit flow simplification.- Drive global change management to standardize repair process with Asian and American counterparts. Show less

  • Service Productivity Manager

    Mar 2016 - Apr 2020

  • Europe Fulfilment Leader

    Jan 2014 - Mar 2016

  • Operational Program Leader

    Jan 2012 - Jan 2014

  • Supplier Management & Transfer Leader

    Jan 2010 - Jan 2012

  • EMEA Lean Repair Process Leader

    Jan 2007 - Jan 2010

  • HR IS Leader for EMEA

    Jan 2002 - Jan 2007

  • Project Leader and IT support for HR

    Jan 2000 - Jan 2002
• 

  Cytiva

  Apr 2020 - now

  Our mission in the Global Remote Service Engineers team is to deliver WORLD-CLASS REMOTE SERVICE EXPERIENCE to our customer. My mission... Deliver a Superior CUSTOMER Experience and FINANCIALS results

  • Remote Service Operations Manager

    Mar 2021 - now

  • Service Productivity Manager

    Apr 2020 - Mar 2021