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Sapna Singha

Sapna Singha

Followers of Sapna Singha425 followers
location of Sapna SinghaMetro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    Associate Director, Delivery at Omega Healthcare

  • Education

    • Gauhati University, Guwahati

      -
      Bachelor's degree Biochemistry

    • Gauhati University, Guwahati

      -
      Bachelor of Education - BEd

    • J.B. Law College

      -
      Bachelor of Laws (LL.B.) Law

  • Experience

    • Convergys

      Aug 2004 - May 2015

      Technical Program with 400 FTE Team Leader in Technical program and Quality Leader In AT&T AT&T mobility

      • Team Manager

        Sept 2013 - May 2015

      • Team Lead

        Feb 2011 - Sept 2013

      • Quality Evaluator

        Aug 2004 - Feb 2011

    • Concentrix

      May 2015 - Jun 2022

      Have experience in handling Voice, Chat and email programs( Technical and Telecom) Technical Program with 400 FTE

      • Senior Service Delivery Manager

        Sept 2020 - Jun 2022

      • Operations Manager

        May 2015 - Sept 2020

    • Omega Healthcare Management Services

      Jun 2022 - now
      Associate Director of Operations

  • Licenses & Certifications