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Mathew S.

Mathew S.

Content Manager/Web Developer

Followers of Mathew S.745 followers
location of Mathew S.New York, New York, United States

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  • Timeline

  • About me

    Strategy at MassMutual

  • Education

    • The University of Auckland

      1999 - 2002
      Bachelor of Science Computer Science

      Activities and Societies: Computer Science Volunteer Mentor, Computer Science Teaching Assistant, Secretary for Local ACM Student Chapter, 3rd place in ACM national programming contest, Awarded Summer Studentship to research Computational Models of Emotion.

    • KAOSPILOT

      2015 - 2015
      Creative Leadership Organizational Leadership

  • Experience

    • The University of Auckland Business School

      Apr 2002 - Feb 2003
      Content Manager/Web Developer

    • Air New Zealand

      Feb 2004 - Mar 2006
      Ecommerce Development Specialist/Global Content Manager

    • RHE & Associates

      Jan 2006 - Jan 2006
      Usability Consultant

    • Datacom

      Oct 2006 - Feb 2008
      Information Architect/Business Analyst

    • LeftClick

      Apr 2008 - Jul 2009
      Senior Interaction Designer

    • Datacom

      Jan 2010 - Sept 2010
      Information Architect Local Government Services

    • Air New Zealand

      Oct 2010 - Mar 2011
      Lead Product Designer - Innovation & Ventures

    • Monster

      Apr 2011 - Jan 2012
      Senior Interaction Designer

    • Swirl Networks

      Jan 2012 - Aug 2012
      Product Designer

    • 9mmedia

      Sept 2012 - May 2013
      Product Designer

    • Ustwo

      Jun 2013 - May 2017
      Product Designer/Product Lead

    • MassMutual

      May 2017 - now

      Provided strategic guidance and advisory support for large-scale, cross-functional initiatives, influencing enterprise-level decision-making.Developed a coaching framework to elevate initiative leads’ strategic thinking, enabling them to better align their work with organizational goals.Partnered with senior stakeholders to design and execute strategies that improved operational efficiency and customer experiences. Led strategic initiatives to increase digital engagement and self-service adoption across enterprise platforms, focusing on data-driven decision making and measurable outcomes. [Special assignment] Led development and launch of strategic distribution platform enabling digital engagement between advisors and customers. Product Manager for MassMutual's authenticated customer experience platform serving millions of customers, leading digital transformation and technical modernization initiatives. Led digital transformation of institutional product suite, focusing on modernization of pension and retirement platforms.

      • Principal Strategy Consultant - Operations

        Apr 2023 - now

      • Lead Product Manager - Digital Adoption

        Nov 2020 - Mar 2023

      • Lead Product Manager - Strategic Distribution

        Jun 2021 - Nov 2021

      • Senior Product Manager - Digital Customer Experience

        Jun 2018 - Nov 2020

      • Senior Product Manager - Institutional Solutions Digital Platform

        May 2017 - Jun 2018

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Mathew S.
      Best Problem/Medical History - 1st Place healthdesignchallenge.com Jan 2013 Blue Button was developed by the Department of Veterans Affairs and gave Veterans and their families access to their health records. The first version was limited to text.It looks and feels like a receipt. If you are a patient with many health conditions, the record is unwieldy because of the lack of presentation and hierarchy.My design concept was selected for 1st place as best problem/medical history design.