Md. Rezaul Islam

Experience

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  Aprosoft Consulting and Training Corp. Ltd.

  Mar 2008 - Dec 2010

  Accounts and Finance Executive

   Prospecting and identifying new leads and pitching to the clients for software products. Corporate visits for client hunt Plan to drive sales targets Build customer relationships for client services and continued business growth.

• 

  Standard Chartered Bank

  Jan 2011 - Dec 2011

  Branch Sales Executive (BSE)

   Planning sales visits to corporate and retail clients Convincing clients of the benefits of the available banking products. Drive Sales target in both assets and liabilities for the bank. Providing client service to existing customers.

• 

  Market Express Ltd.

  Jan 2012 - Oct 2018

   • Lead and execute strategies for driving national Sell out Target through all Field Force operated retail channels.• Plan & execute Marketing Plans and Promotion programs with optimum use of resources to achieve volume target, segment share, product distribution and merchandising objectives.• Manage Local Distributors to ensure proper stock in the retails with the help of local team.• Seeking new accounts and Manage existing accounts (Corporate Account) according to company policy.• Closely work with the service team and plan to minimize the service turnaround time to increase consumer satisfaction. • Monitor competitors’ activities and design tactical plans to capitalize on opportunities for portfolio growth.• Implement trade & consumer engagement programs to build and maintain an effective working relationship with distributors, retailers and consumers to ensure optimum level of output.• Prepare cost effective quarterly and yearly budgeting plan for proper execution of the Team.• Co-coordinate with Training Manager & HR Manager to execute Training facilities for Field Force Team, as per needs assessment. Show less  • Lead and execute strategies for driving national Sell out Target through all Field Force operated retail channels.• Plan & execute Marketing Plans and Promotion programs with optimum use of resources to achieve volume target, segment share, product distribution and merchandising objectives.• Manage Local Distributors to ensure proper stock in the retails with the help of local team.• Seeking new accounts and Manage existing accounts (Corporate Account) according to company policy.• Closely work with the service team and plan to minimize the service turnaround time to increase consumer satisfaction. • Monitor competitors’ activities and design tactical plans to capitalize on opportunities for portfolio growth.• Implement trade & consumer engagement programs to build and maintain an effective working relationship with distributors, retailers and consumers to ensure optimum level of output.• Prepare cost effective quarterly and yearly budgeting plan for proper execution of the Team.• Co-coordinate with Training Manager & HR Manager to execute Training facilities for Field Force Team, as per needs assessment. Show less   Drive sales through specific retail channels, driven by Team Leaders under the FF team. Coach & develop Team Leader and Field Force members to drive efficiency and productivity. Analyze data to enhance Field Force competence and effectiveness. Ensure proper management of retail channels through regular monitoring, field visits and communication with retailers. Coordination with relevant vendors for Field Execution and merchandising. Assisting Field Operations Manager in managing Field Force Operations, through channel, client and team management. Show less   Drive Sell-out target for the designated region through Brand Promoters and Promoter Leads. Execute merchandising, campaigns & promotional field related operations through Field Representative team Consolidate and share store sell out data, competition updates and retailer feedback to management on a regular basis. Coordinate with Training Manager to develop and train all members of the team as per global training guidelines Ensure smooth operation of retail outlets in the region, through effective relationship with retailers, sales team and field force team. Show less

  • HMD Global (Field Force Operation-Bangladesh, Nokia Mobile)

    Dec 2016 - Oct 2018

  • Field Operations Manager-Microsoft Mobiles

    Nov 2015 - Nov 2016

  • Asst. Field Operations Manager-Microsoft Mobiles

    Nov 2013 - Oct 2015

  • Team Leader-Nokia mobile

    Jan 2012 - Oct 2013
• 

  Nokia Field Force Operations under Market Express Ltd.

  Nov 2015 - Oct 2018

  Field Operations Manager
• 

  Eastern Bank PLC.

  Jul 2019 - now

   Search and deploy new and potential individual or organization for agent. Visit all over the country for searching new agents and sub branches. Coordinate work progression with vendor and agent owner. Coordinate formal launching of Agent Outlets with all stakeholders. Ensure training for EBL agent banking staff and Agent Employees. Monitor, Development, implementation and management of Business target and strategies. Ensure substantial business growth through daily business monitoring. Guide and groom new and existing Bank Representatives (Outlet In charge) to ensure target achievement (Assets, Liability & Other business targets) Collect market information to develop customer service and innovation. Coordinate with other departments to create cross selling opportunities. Design and develop new and innovative business campaigns to ensure sustainable business growth. Overseeing performance management of underperforming individuals and arrange different types of training for their development. Setting key performance indicators for the bank representatives through setting revenue target of the outlets. Show less  Development, implementation and management of the Business Target, Business Strategies Ensure substantial business growth set by Bank Management. To achieve Assets, liabilities and other business targets. Serve as Strategic Relationship Manager between the Core Banking, Branch and the Support Departments.  Agent banking related market research and planning, customer service and administration as well as Cross Selling. New business initiatives to drive Business growth. Overseeing performance management of under-performing Agent and staff/s. Setting revenue targets for the bank and setting key performance indicators. Coordinate and assist regulatory and other audits Manage all Agent Banking Sales policies, procedures and guidelines.  Implementing Business strategies across the company and monitoring effectiveness. Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas. Develops and implements strategies to promote cross selling of diversified financial services and products within the Bank Handle customer feedback and complaints To ensure compliance with existing AML policies of the bank & local directives to preventing Money Laundering  Continuously identifying areas of improvement and initiate action wherein necessaryAttending required trainings. Show less

  • Manager (Agent Outlet Management)

    Mar 2022 - now

  • Associate Manager (Agent Deployment and Management)

    Jul 2019 - Mar 2022