Abdulrhman B.

Experience

• 

  IKEA Saudi Arabia

  Feb 2015 - Jul 2018

  •Analyzed sales data to identify trends and areas for improvement.•Conducted performance evaluations for sales staff and offered constructive feedback.•Oversaw the scheduling and delegation of tasks among team members to maintain a balanced and efficient workflow.•Organized team meetings to update staff on new policies, procedures, and upcoming promotional events.•Compiled and presented sales reports to senior management, highlighting achievements and proposing action plans to address any challenges faced. Show less

  • Backup sales leader

    Jan 2017 - Jul 2018

  • Salesman

    Feb 2015 - Jan 2017
• 

  Zahid Trading & Real Estate Co., Ltd.

  Aug 2018 - Feb 2019

  Store Supervisor

  •Managed schedules and delegated tasks to staff members to ensure efficient store operations and optimal customer service.•Oversaw daily operations and ensured the smooth functioning of the store.•Trained and mentored new staff members and fostered a team-oriented environment to enhance productivity.•Ensured compliance with company policies and procedures, maintaining high standards of service and quality.•Resolved customer complaints efficiently to enhance customer experience and loyalty.•Conducted performance evaluations and provided feedback to team members, fostering a positive and productive work environment.•Analyzed sales reports and identified trends, using data-driven insights to make informed decisions and improve store performance.•Collaborated with the marketing team to organize promotional events and campaigns. Show less

• 

  Alshaya Group

  Mar 2019 - Mar 2025

  •Plan and conduct regular follow-up meetings with team members and managers to ensure alignment with store goals.•Train and develop staff to enhance their skills and improve overall store performance.•Manage quality across all customer service and operational areas to maintain high standards.•Measure key performance indicators and work to improve and understand them for better decision-making.•Delegate tasks effectively to ensure the team operates with high efficiency and quality.•Collaborate with team members to achieve the organization's objectives and maintain progress.•Evaluate team performance regularly and implement strategies for continuous improvement.•Monitor customer feedback to enhance service quality and address any issues promptly.•Oversee inventory management to ensure optimal stock levels and reduce waste.•Ensure compliance with company policies and procedures to maintain a safe and productive work environment. Show less •Built relationships with key stakeholders and partners to enhance business opportunities and drive market expansion efforts.•Developed and executed sales strategies to improve customer satisfaction and loyalty.•Led and implemented continuous learning programs to support career growth and improve team performance.•Monitored and refined key performance indicators for sales, customer service, and operational efficiency.•Oversaw daily operations to ensure efficiency and effectiveness in achieving business objectives. •Assessed business processes and employee performance to ensure alignment with company goals.•Provided visionary leadership that encouraged team cohesion and motivation, fostering a productive and innovative work environment.•Ensured all sales activities were coordinated and executed smoothly to meet deadlines and objectives, contributing to the company's overall success.•Implemented strategies to optimize inventory management and streamline supply chain operations.•Oversaw adherence to company guidelines and local regulations. Show less •Assisted in developing and executing sales strategies aligned with the company's overarching goals.•Coordinated with marketing teams to align promotional activities with sales targets.•Led and inspired the sales team to reach sales targets, providing training and development opportunities.•Oversaw the performance of the sales team, analyzed sales data, and prepared comprehensive reports for senior management.•Enhanced the customer shopping experience by effectively managing complex customer complaints and inquiries.•Supported the daily operations of the store, including managing staff schedules. •Ensured compliance with company policies and procedures, and coordinated promotional events and campaigns.•Conducted regular performance reviews and feedback sessions with team members.•Maintained up-to-date records of sales activities and achievements. Show less

  • Store Manager

    Oct 2024 - Mar 2025

  • Sales Manager

    Mar 2022 - Oct 2024

  • Assistant Sales Manager

    Mar 2019 - Mar 2022
• 

  Huawei

  Mar 2025 - now

  Store Manager