Mona Nayak

Experience

• 

  Centurion University

  Jul 2013 - Nov 2013

  Trainer Faculty
• 

  Accenture

  Dec 2013 - Nov 2016

  SAP Sd consultant for 3 years. Below are my work experienced areas.Responsible for analysing requirements related to Sales and Distribution and handling new requirements Evolution, Handling Correction, Production monitoring tickets and ProjectsResponsible for requirement gathering from Client, check and feasibility in the System, Proposed OPTIMIST Process for client satisfactionTimely resolve end user tickets, proactively discuss critical issues with senior team members for timely resolutionProviding guidance to end users to solve common errorsProviding permanent solution to user generated errorsWorked on complete order to cash cycleResolved issues on pricing and determined the complete pricing procedureLSMW and MASS for mass updating of data for customers Worked on inbound and outbound deliveriesConfigured shipping point determinationWorked on invoice splitDefined route and completed route determinationMonitored different job scheduled chains and rectify errors when requiredWorked on transfer ordersWorked on item category determination and schedule line determinationCreated new partner and successfully set up partner determinationWorked on IDOCSuggested fiabs to users for recurring issuesUnderstood the needs of client and solved by coordinating with ABAP and Security teamWorked on output determination Show less

  • Software Engineer Analyst

    Dec 2013 - Nov 2016

  • Application Development Analyst

    Dec 2013 - Nov 2016

  • Application Development Analyst

    Dec 2013 - Jan 2016
• 

  Infosys

  Feb 2017 - Aug 2019

  Senior Associate Consultant

  Worked in Implementation and Upgrade projects.

• 

  DXC Technology

  Aug 2019 - Oct 2021

  Application 2 Professional Engineer
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  PwC

  Oct 2021 - now

  • Manager

    Jan 2023 - now

  • Senior Associate 2

    Oct 2021 - now