Elizabeth LaBarbera

Experience

• 

  McCann Erickson

  Jan 1987 - Jan 1991

  Computer Operations Manager

  • Part of team in development, roll out and training of new ADSPOT software.• Managed 8 offices in local broadcasting across US.• Arranged external training for non NYC offices and trained MS Office & in house Donovan Data Systems applications in NYC Office.• Buyer for thee Pennsylvania markets; Assistant Buyer for NYC television and radio markets.

• 

  Deltaforce

  Jan 1991 - Jan 1995

  IT/Office Manager / DMS Engineer

  Served as Soft Solutions and PC Docs Document Management Systems Engineer. o Implemented installations or upgrades in 4 major law firms in NYC.

• 

  NYC Office of the Comptroller

  Jan 1997 - Jan 2002

  • Implemented new policies at helpdesk for dealing with trouble tickets. Process improvement lowered response time by half.• Installed new trouble ticketing software that enabled reporting to identify user training necessities.• Improved helpdesk image from a 54% top rating to a 92% top rating.• Initiated “brown bag” training program on office applications for 1,300 employees.• Managed employee reviews for a staff of 10, which resulted in employee growth and promotion, reassignment to other departments matching employees’ skillset and an overall improvement in departmental efficiency.• Lowered staff’s emergency personal time taken by 75%. Show less

  • IT Manager / LAN Admin Manager / Webmaster

    Jan 1999 - Jan 2002

  • Help Desk Manager / Webmaster

    Jan 1997 - Jan 1999
• 

  ClearVision Optical

  Sept 2002 - Jul 2014

  Member of executive ERP planning and decision making team for planning, implementation and rollout.• Created business process mapping for major / minor processes to identify strategic business needs and align them to technology. Utilized information to modify new ERP to meet key business initiatives.• Trained employees on technology usages.• Led migration of data from old system to new ERP System.• Utilizing new ERP system, reorganized company data allowing for easy accessibility for monitoring, reporting, analysis and decision making purposes.• Created user accessible reporting and dashboards in Epicor ERP, Crystal, SSRS, SQL and for web enabled, for management and staff that created efficiencies and proactively identified and rectified data issues in the system. Show less Managed the deployment, monitoring, maintenance, upgrade and support of all corporate IT systems including PC’s, laptops, tablets, operating systems, cellular phones, telephones, desktop applications, antivirus, email, website, WiFi infrastructure, physical phone and network cabling, printers and peripherals. • Lowered costs by bringing website services in house and developing Company’s 1st multi page website in conjunction with marketing department and executives.• Reduced expenses by replacing external POP service and implementing MS Exchange Server for individual and group projects.• Lowered recovery costs by installing file servers, replacing local PC/laptop file directories.• Implemented Symantec Backup Exec and Sophos Antivirus for Mail and File Servers; rolled out Symantec Antivirus on 80 plus PC’s and laptops decreasing down time due to virus attacks.• Implemented and maintained a sales team reporting application on AS400 with Lotus Notes database.• Trained employees on PC usage, in house custom applications and Microsoft applications.• Performed employee reviews.• Led the initiative for researching a new ERP system; one of five members of executive ERP research team, evaluating products for best fit for business needs.• Managed the relocation of the Company; including building a new server room, installing new electrical, networking, telephony and data lines. Show less

  • IT Business Analyst

    Jul 2009 - Jul 2014

  • IT Manager / Webmaster

    Sept 2002 - Jul 2009
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  Flushing Bank

  Oct 2014 - now

  • Participate in the requirements analysis, definition, planning, implementation and future growth for the data warehouse. • Develop, test, manage, schedule and document data warehouse operations and tasks.• Provide recommendations on data warehouse strategies along with detailed analysis to support these recommendations, including current reporting environment assessment, future-state design data warehouse architectures. • Design, develop, and implement services that support data warehousing as well as systems/techniques that capture/distribute information from multiple host systems. • Design and implement an approach for end user access to the data warehouse data and cubes. • Design ETL processes and architecture. • Develop testing and other quality assurance procedures. • Develop and maintain data warehouse documentation and standard procedures, including data flow diagrams to demonstrate source, transformation and target. • Assist in the definition and oversight of data warehouse operational procedures. • Organize knowledge transfer to Bank users, plan and manage production and roll outs. • Identify and promote data warehouse best practices and patterns for data modeling, and oversee activities related to data cleansing, data quality and data consolidation using standard data modeling methodologies and processes.• Work with business units to define and document the scope and functional requirements for data and reporting needs. • Designing conceptual and logical models for the data warehouse using standard data modeling methodologies and processes. • Develop standards and processes related to data cleansing, data quality, data consolidation and reporting • Develop visual and analytical dashboards using QlikView• Train individuals, groups or train the trainer. Show less

  • VP / Data Warehouse Analyst

    Feb 2022 - now

  • AVP / Data Warehouse Analyst

    Jan 2016 - Mar 2022

  • AS / Data Warehouse Analyst

    Oct 2014 - Jan 2016