Talk to sales Try for Free
Malik Salah Eddin

Malik Salah Eddin

Marketing

Followers of Malik Salah Eddin226 followers
location of Malik Salah EddinAbu Dhabi Emirate, United Arab Emirates

Connect with Malik Salah Eddin to Send Message

Connect

Connect with Malik Salah Eddin to Send Message

Connect

  • Timeline

  • About me

    Corporate Communication Specialist at Abu Dhabi City Municipality

  • Education

    • Ruwais High School

      -

    • Applied science University - ASU Amman

      2006 - 2010
      Bachelor's degree Marketing/Marketing Management, General GOOD

      Activities and Societies: Volunteer Activities : * Red Cross volunteering- Organizer,assisted in the pre and post venue setup and charity collection. * The Environmental Awareness Campaign,Amman- Member of Event Committee . Marketing research- zain and omniah Telecome companies * Interpret financial statements and their integral notes in conducting profitability analysis.* Using different tools for and analyzing marketing strategies adopted by both businesses -positioning.* Data collection and the use of statistical techniques in the data analysis - Sampling .* Using S.W.O.T analysis to compare both businesses.* Behavioral Marketing analysis.

  • Experience

    • Abu Dhabi Islamic Bank

      Jan 2012 - Jan 2013
      Marketing

      * General knowledge on Islamic Finance products.* Sales of Credit Card-Loans-Liability-Isurance.* Help Desk - possibility of solving the problems of customers- Explain to customers about our offers.* Ensure the customers have the satisfaction on the services.

    • Abu Dhabi Commercial Bank

      Jan 2016 - Dec 2019

      • Provide Internal and External customers with accurate information regarding ADCB products. • Handle Telephonic enquiries and cross-selling of ADCB Retail Banking products. • Answer customer's queries and resolve simple complaint immediately. • Communicate well and provide feedback for both internal and external customers for improvement of services or process.• Contributes to the overall success of the unit and generate ideas that can be implemented to enhance productivity.• Produce high quality calls and continuous follow up that leads to complete customer satisfaction. • Maximize returns and minimize risk and enhance relationships for the Bank. • Initiate outbound calls when required and adhere to call scripting. • General Knowledge about Conventional and Islamic bank products.• Use Oracle support system " Siebel" Financial Services Customer Relationship Management and Reports Supports for Banking. • Organized and consistent monthly management reports to keep the organization's strategy on track. Show less

      • Costumer Service

        Jan 2016 - Dec 2019

      • Banker

        Jan 2016 - Mar 2018

    • Abu Dhabi City Municipality

      Dec 2019 - now

      • Corporate Communication Specialist at Abu Dhabi City Municipality

        Dec 2019 - now

      • Service Operations Specialist

        Dec 2019 - May 2024

      • Corporate Communication Specialist at Abu Dhabi City Municipality

        Dec 2019 - May 2024

  • Licenses & Certifications

    • Installing and Configuring Windows Server 2012, from December 01th. 2013 till December 26th

      Master Telecom System Corp
      Dec 2013

    • ● Microsoft Windows 7 - Configuration, from October 20th, 2013 till November 07th, 2013 in Ideal Synergy.

      Ideal Synergy
      Nov 2013

    • CompTIA Network+, from August 18th, 2013 till September 05th, 2013 in Ideal Synergy.

      Ideal Synergy
      Sept 2013

    • ● CompTIA A+, from June 09th, 2013 till June 27th, 2013 in Ideal Synergy

      Ideal Synergy
      Jun 2013

    • Basic Food Hygiene Training

      GEMS Quality Consultants
      Jan 2019

    • Introduction to Islamic Banking of Finance 20th.May, 2012 to 23rd.May, 2012 training

      ADIB - Abu Dhabi Islamic Bank
      May 2012

  • Volunteer Experience

    • Organizer, assisted in the pre and post venue setup and Charity collection

      Issued by Red Cross volunteering
      Red Cross volunteeringAssociated with Malik Salah Eddin