Telli Morris

Experience

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  Southern Connecticut State University

  May 2011 - May 2013

  • Graphic Designer

    Jan 2013 - May 2013

  • Resident Advisor

    Aug 2011 - May 2013

  • Computer Lab Assistant

    Aug 2012 - Dec 2012

  • Summer Associate

    May 2011 - Aug 2012
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  Columbia University in the City of New York

  May 2014 - Aug 2014

  Conference Housing Assistant/Resident Advisor
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  George Mason University

  Sept 2015 - Apr 2022

  • Assistant Director for Project and Process Management

    Nov 2018 - Apr 2022

  • Program Assessment & Project Coordinator

    May 2017 - Nov 2018

  • Graduate Professional Assistant

    Jul 2015 - May 2017

  • Graduate Resident Advisor

    Sept 2015 - Jan 2017
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  CallRail

  May 2022 - Aug 2023

  UX Researcher
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  George Mason University

  Jan 2024 - now

  Service Designer

  - Lead initiatives to gather user feedback and solve business challenges, enhancing resource access and service delivery for two teams- Design and test prototypes, collecting insights to drive design improvements and enhance the user experience- Facilitate workshops to align stakeholder needs, prioritize goals, and inform project decisions, addressing user pain points- Develop project plans to align project requirements, outline tasks, mitigate risks, and set deadlines for project success- Deliver technical guidance on feature prioritization, enhancing efficiency of design implementation- Create service blueprints to document business processes, guiding teams to make improvements and streamline operations Show less

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  I.M.P.

  Nov 2024 - now

  Guest Services Associate (Usher)

  - Foster a secure, enjoyable, and seamless experience for event audiences ranging from 1,000 to 6,000 attendees per event- Direct guests to their designated seats, provide clear instructions, and ensure accessibility for all attendees.- Ensure the safety and comfort of all patrons by monitoring assigned sections and assisting with crowd flow before, during, and after events.- Act as a first point of contact for addressing and resolving guest concerns promptly and professionally.- Collaborate with the event staff and security to enforce venue policies and maintain a positive environment. Show less

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  Service Sculptor

  Jan 2025 - now

  Founder

  Pre-seed stage: Validating and building a tool to support small businesses and nonprofits. Stay tuned for more! Additionally seeking to build a dedicated team to helping to build and grow this platform.