Noura Ibrahim

Experience

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  Arab African International Bank

  Jul 2017 - Jul 2017

  Customer Service

  - Responsible for collecting and updating the database of the banks' clients- Open accounts for the customer and Handled customer problems - Calling customers to inform them with that latest offers

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  GearBest

  Jan 2019 - May 2019

  Presales Consultant

  - Handled customer chats - Solved customer inquiries - Provided customers with all information needed

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  Parallel Marketing

  May 2019 - Dec 2019

  Social Media Specialist

  - Responsible for content creation in English and Arabic for both the page and the projects. - Managed different pages ( Travel agency, Fastfood page, Sporting Club, Cafe page) - Built our sales pipeline - Handled customer Messages, comments, and inquiries - Created social media calendar for the page and the projects that we were managing.- Created Ads for our customers - Increased likes, followers, and engagement on our page and the projects.

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  Empire Markets Ltd

  Jul 2019 - Jun 2020

  Sales Specialist

  - Responsible for building our sales pipeline.- Created News way for reaching customers. - Handled customer calls worldwide.- Responsible for maintaining customers' satisfaction and follow up with them. - Provide customers with all information needed and solve their inquiries.

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  JOVESOLIDES

  Jan 2020 - Dec 2020

  Social Media Marketing Specialist

  - Responsible for creating content in English and Arabic. - Search for the right opportunities that match the Egyptians to post it. - Handled customer Messages, comments, and inquiries - Increased likes, followers, and engagement on our page and the projects.

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  Guven Business Group

  Sept 2020 - Apr 2021

  Digital Marketing Strategist

  - Manage all social Media platforms ( Facebook, Twitter, Instagram, YouTube, Google business, Telegram, TikTok and Piantres). - Creating Website SEO Content, Searching about KeyWords, then pick the Top one, - Writing blogs and Services we provide on the website - Responsible for all kind of content on all social media's platforms - Make a Digital Marketing Plan on all social media platforms. - Increase Website traffic organically

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  Infinity corp.

  Jan 2021 - Jun 2021

  Marketing Strategist

  - Creates marketing strategies to launch and market new products- Generate innovative ideas to promote our brand and our products- Uses customer feedback to ensure client satisfaction- Forecasts market trends- Provides analysis and recommendations to the marketing and communications team- Helps shape the brand positioning and narrative while targeting the proper audience- Ensures marketing strategies align with overall business strategy-Assigned task to all department according to the strategy - Liaise with internal teams and ensure brand consistency Show less

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  Vision Group

  Jun 2021 - now

  Developing and implementing marketing strategies for our clientsPlan & create engaging digital content for online communicationManage digital calendars, and campaign assets. Assist in monitoring campaign and competitor activity whilst remaining consistently abreast of current digital marketing tools and techniques.Generate innovative ideas to promote our brand and our productsProvides analysis and recommendations to the marketing and communications teamHelps shape the brand positioning and narrative while targeting the proper audienceEnsures marketing strategies align with overall business strategyLiaise with internal teams and ensure brand consistency Show less

  • Senior Digital Account Manager & Marketing Strategist

    Dec 2023 - now

  • Digital Marketing Strategist & Account Manager

    Jun 2021 - Dec 2023