Donielle Frederick

Experience

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  Z3HREE DESIGNS

  Jun 2001 - now

  Creative Designer

  Offering custom craft art including: Jewelry, Funiture decor, party decor and apparel. Also specializing in party planning and catering.

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  Reed Brothers Security

  Apr 2005 - Apr 2008

  2005 – 2008 Asst. Manager/ Lock Dispatcher

  • Played a key role in the daily operations of the locksmith company, managing both dispatch functions and providing essential administrative support. • Efficiently coordinated the schedules and assignments of a team of locksmiths, ensuring optimal coverage and timely service delivery. • Developed and maintained strong working relationships with both customers and field technicians. • Demonstrated strong organizational and time-management skills in managing multiple priorities and deadlines. • Assisted in the development and implementation of operational procedures to enhance efficiency and productivity. • Managed customer communication, from initial contact to service completion, ensuring a positive experience. • Supported inventory control and procurement of necessary locksmith supplies and equipment. • Processed and maintained accurate records related to dispatch, customer accounts, and financial transactions. • Proactively identified and resolved operational challenges to ensure smooth workflow. • Provided backup support to other administrative roles as needed. Show less

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  ICAD Solutions, LLC

  Jan 2006 - now

  Co-Founder

  • Developing and executing the company's strategic vision, driving innovation, and ensuring long-term sustainability.• Building and leading a high-performing executive team, fostering a collaborative and results-oriented culture.• Overseeing all aspects of the business, including sales and marketing, product development, operations, finance, and human resources.• Driving revenue growth and profitability through strategic partnerships, market expansion, and new product initiatives.• Cultivating strong relationships with key customers, investors, and industry stakeholders.• Ensuring compliance with all relevant regulations and ethical business practices.• Championing a culture of continuous improvement and technological advancement within the organization. Show less

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  Overton Security Services, Inc.

  Aug 2010 - Jan 2011

  Dispatcher

  • Served as the primary point of contact for incoming calls, including alarms, emergencies, routine requests, and officer check-ins, ensuring prompt and professional response. • Efficiently dispatched security officers to various locations based on priority, location, and officer availability, utilizing FieldEdge .• Maintained accurate and up-to-date records of all dispatch activities, officer locations, and incident details in the dispatch system. • Monitored alarm systems and responded to established protocols, initiating appropriate notifications and dispatching personnel as needed. • Provided clear and concise communication to security officers in the field, relaying critical information, updates, and instructions.• Maintained radio communication with field units, ensuring officer safety and providing necessary support.• Processed and documented various reports, including incident reports, maintenance requests, and shift logs. • Followed established company policies and procedures for dispatch operations and emergency response. • Assisted in maintaining a safe and secure environment by effectively coordinating security personnel. Show less

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  Be-u-tiful Butterfly

  Aug 2018 - now

  A platform to inspire positive encouragement through sharing life experiences A platform to inspire positive encouragement through sharing life experiences

  • Founder

    Aug 2018 - now

  • Founder

    Aug 2018 - now
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  ADD Positivity

  Oct 2020 - now

  Joint CEO
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  The Academies of Math and Science

  Aug 2023 - now

  Front Office Associate

  • Exceptional Communication and Interpersonal Skills: Effectively interacted with a diverse range of individuals, including students, parents, staff, and community members, building positive relationships.• Strong Organizational and Multitasking Abilities: Successfully managed multiple tasks simultaneously, prioritized responsibilities, and maintained accurate records in a fast-paced environment.• Proficiency in Office Procedures and Technology: Utilized various office software Microsoft Office Suite, School Mint, Power School, and Raptor to manage communications, data entry, and administrative tasks.• Problem-solving and Resourcefulness: Proactively addressed inquiries and issues, providing accurate information and finding effective solutions.• Commitment to Maintaining Confidentiality: Handled sensitive student and staff information with discretion and adherence to privacy regulations.• Contributed to a Welcoming and Supportive School Environment: Served as a positive and helpful resource for the school community. Show less