Simmi Patel

Experience

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  Wipro Limited

  May 2004 - Oct 2014

  Deputy Manager - Talent Engagement and Development

  • Aligned to processes in Powai, Airoli as well as Belapur as HR (TED) partner for Technical, BFSI, Airlines, US Healthcare and Shared Services.• Executive -> Senior Executive -> Assistant Manager -> Deputy Manager.• Team Handling - Led a team of HR professionals in supporting the complete employee life cycle in various business units in the location with a total span of 1500 employees. Won the Best HR Team award consecutively for four quarters.• PMS - Partnered with the business to lead Annual Performance Review Process. Responsible for Performance Management, developed business specific PMS guidelines, coordinated, reviewed and closed PMS for the business• Policies and Processes - Worked closely with Business Managers to devise schemes, formulate policies and provide solution to people related challenges. A large part of my role required analyzing the people processes, data and trends to make recommendations to management team for continuous improvement.• Attrition - Based on trend analysis using exit data and feel of the floor, designed action plans and interventions in consultation with business.• HR Connect - Formal one on ones, Skips, New Manager Assimilations (NMA), Training Sessions for new Supervisors, EWS, EEI, STAR.• Progressive Disciplinary Process - Participated in the implementation of disciplinary procedure and the appeals process. Conducted personnel discipline hearings, handled grievances and investigations.• Site Level - Handled responsibilities at site level: HR presentation to new client, handling HR Audit, Sustainability Audit, CSR activities, Redeployment and Bench Management.• Single Point of Contact - HR Single Point of Contact for all the Business Units in the location. My role required me to collaborate with all the other HR functions (C&B, ER/LR, Legal, Hiring/Resource Management, Communication, Learning, etc) and offer integrated HR solutions to support business plans as high value offerings Show less

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  Quatrro Business Support Services Private Limited

  Oct 2014 - Oct 2015

  Human Resources Manager

  • Led TA team for Frontline as well as Lateral Hiring. Enabled a customer-centric approach to hiring.• Worked at ground level, identified root causes that were impacting TA metrics. Streamlined Hiring Process accordingly. • Revisited and updated JD inline with Business Requirement. Sourced candidates only after understanding business requirement.• Conducted sessions with hiring managers to enable them hire without discriminating (gender, age, family background). Encouraged to be aware of their own biases/presumptions while assessing candidates.• Significantly reduced the workload on HR team by streamlining and automating processes.• Reduced Time to Fill as well as Hiring Cost.• Increased Employee Referrals significantly by increased employee connect.• Designed Salary Range Structure that helped to reduce adhoc offers to candidates and this in turn helped in reducing gap between tenure and new employees in the project. Show less

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  Sutherland

  Oct 2015 - Jan 2017

  Human Resources Program Manager

  • Aligned to Malad site as Site HR Lead.• Worked collaboratively with Business/Site Head and my team to meet HR metrics related to attrition consistently from Jan-2016 to Jan-2017.

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  HGS - Hinduja Global Solutions

  Feb 2017 - Oct 2019

  Location ER Head, HRBP

  • Head for 3 sites in Hyderabad for Employee Relation, C&B & Onboarding Team.• HRBP for US Healthcare projects in Hyderabad & Bangalore.• Leading HR team of 10 (Employee Relations, C&B & Onboarding) for total employee strength of 2500+• IC Member for POSH for all 3 sites in Hyderabad.• Increased 0-90 days touchpoint. Conducted 'Campus to Corporate' sessions and leveraged the opportunity to connect with new joinees.• Developed and enabled team to handle employee issues, grievances, concerns.• Initiated and implemented activities for Culture Change and Management, worked closely with Business Heads to ensure desired changes were implemented without upsetting smooth business working. • Initiated basic HR practices (SKIP, Retention Meet, FGD), trained and guided HR team to take up HR interventions related to BQ Management, Appraisals, Career Growth, IJP.• Instituted a formal performance management process that built performance accountability into all levels of the process.• Initiated activities related to data mining, cleaning and integration to create database for reliable analysis, reports and dashboards. Created Skill Inventory Database that provided readily available data to be further used in various analysis, employee retention discussions, assess the talent pool available internally.• Automated reports using VBA macros. Created Attrition Dashboard (as one single go-to file) that provided accurate data of Opening HC, Projected Closing HC, Current Attrition, Projected Attrition, Location-wise Attrition, Project-wise Attrition, Sub-Process wise Attrition, Supervisor-wise Attrition, Manager-wise Attrition, Process Head wise Attrition, Attrition Reasons, Tenure, Performance, Education, etc.• Reduced attrition by 20% in 1st year & by 14% in 2nd year.• Reduced 0-90 days' attrition by 17% in 1st year, 57% in 2nd year.• Managed HC that increased by 47% in 1st year & by 57% in 2nd year.• Implemented Progressive Disciplinary Procedure in line with good Show less

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  Food Processing Technologies

  Jun 2020 - Mar 2023

  General Manager - Organizational Development

  Led projects in HR, IT and Automation for group of 5 companies.OD and HR:- Led Change Management initatives, Projects related to moving to Decentralized Business Model.- Org Restructuring, created well-defned job levels, grouped several job positions accordingly from Trainee to VP in well-defined hierarchy (creation/consolidation of Functions, Sub-Functions, Designations, Grades, Salary Slabs, Reporting Structure).- CTC Restructuring to be statutory compliant, compliant with the employment laws and provide choice to employees for tax-saving / maximise in-hand.- Formulation of compensation strategy.- Revamped existing HR Policies, created required new polices.IT and Automation:- Created in-house customized HRMS using Django, HTML5, CSS, mySQL, JavaScript, Python.- Conducted trainings for Google Workspace.- Transition from Google Workspace to M365. Show less