Jennifer Brown

Experience

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  Jed's Country Store

  Jan 1999 - Jan 2001

  Clerk/Office Assistant

  Assisted customers with their purchases. Maintained inventory control. Stocked inventory and anticipated inventory needs. Assisted in office procedures and daily money counts. Assisted in controlling in-house accounts. Assisted in a variety of tasks placed upon me.

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  Allcom Express

  Aug 2002 - May 2004

  Customer Service Representative

  Answered multiple-line phone system and assisted customers with their purchase and installation of satellite television services. Handled customer issues with service and complaints. Maintained inventory. Scheduled and routed training classes that my employer taught across the United States. Booked and assisted technicians with their enrollment, purchase, and obtaining instruction materials for class attendance.

• 

  Andersson Appliance, Inc

  Sept 2005 - Apr 2010

  Office Manager

  Answered phones and managed website inquiries, scheduled service, researched and ordered parts needed, managed warranty claims, accounts receivables/payables, managed technicians from a remote location, supervised office staff, kept website information current, sales tax reporting. Handled customer complaints and effectively arrived at a satisfactory outcome. I was entrusted with many confidential tasks.

• 

  Globe University

  Jul 2010 - Dec 2012

  Student
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  Burnett County District Attorney's Office

  Jul 2012 - Aug 2012

  Intern

  I have gained hands-on experience that enhances my educational learning in a real-world legal office setting. I have been able to correlate my learning by demonstrating my know-how to complete tasks that are asked of me.

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  Byrnes Law Office, LLC

  Feb 2013 - now

  Paralegal