Kok How Ng

Experience

• 

  Giraffe Shoes

  Oct 2011 - Dec 2011

  Sales And Marketing Representative

  • Service of customers who enter the shop as well as help customers choose products based on their needs. • Conduct sales activities and promotions. • Design and administrative jobs such as paperwork and following up with partners.

• 

  Golden Mobile Sdn Bhd

  Aug 2012 - Aug 2013

  Sales and Events Executive

  • Sales of Digi products such as sim packs, internet lines and mobile phones to consumers. • Obtain orders of products of dealers as well as deliver stocks to dealers and follow up on orders made by dealers. Manage dealers POSM (Point of sales marketing) within district covered• Attend events in outstation areas to promote the usage of Digi products. • Setup and teardown of event booths during events.

• 

  CLZ Resources Sdn Bhd

  Apr 2015 - Feb 2020

  Sales Executive

  Position: Sales AgentJob Scope and Responsibilities:• Sales of Telekom Malaysia products such as Unifi, Streamyx and Webe to consumers and business. • Provide customer service if customers have any inquiries prior and after installation or commissioning of services. • Attend roadshows, events and fairs to promote products. Assist customers in registration of TM services. Sales of Telekom Malaysia products such as Internet Lines for home and businesses • Follow up with customers for aftersales services or any issues encountered. • Attend events in outstation areas to promote the usage of Telekom products. • Setup and teardown of event booths during events. Show less

• 

  Musyati Sdn Bhd

  Sept 2018 - Jul 2019

  Site Engineer

  • Check specifications and work done on site accordingly to construction drawings• Procure materials for construction and site use• Resolve problems regarding construction on site with consultants, main contractor, and subcontractors • Carry out routine inspections daily and update on work progress. • Assist Construction managers on method statement and work to be done• Coordinate with sub-contractors, relevant parties on site work. • Attend progress, technical and QAQC meetings to resolve issues on site works. • Preparation of daily work inspection requests, Permit to work and relevant documentation.• Assist Quantity Surveyor with monthly claims, joint measurements on work done. • Supervise work on site to ensure that they are carried out safely and accordingly Show less

• 

  Kasfad Cabling Sdn Bhd

  Feb 2020 - Nov 2021

  Branch Manager

  • Ensure that Monthly, Quarterly and Half Yearly Targets are met along with hitting campaigns. (Top 2 Dealers in Sarawak in 2021, Top 10 Throughout Malaysia)Sales of Celcom products such as Simpacks, Prepaid and Postpaid, devices as well as Internet Lines for home and businesses • Follow up with customers for aftersales services or any issues encountered. • Attend and conduct training for sales team and staff to ensure they are well versed in their product knowledge and services. • Management of branch accounts, reports and stocks.• Resolve issues pertaining to customers enquiries that cannot be solved by sales personnel• Conduct online sales and team management during the pandemic along with training team members to utilize the internet as a tool for communication, marketing and sales. Main roles include staff training, management, administrative duties, reports and liasing with external parties on product updates and more. Show less

• 

  Foodpanda

  Dec 2021 - Jul 2022

  Business Development Executive

  Acquire: Conduct merchant acquisition for food and shops verticals to grow foodpanda’s platform (B2B)Help potential clients understand the product and services along with painting a picture on how the company are able to help them as an extra form of sales opportunity in the short and long run. Provide both pre-sales and after-sales servicing of merchants and assist them to grow as a business partner with foodpanda.Analyse data to help improve the vendors sales and how best to utilize the platform as a business tool.Monitor competition in assigned zone and how to bridge the gap between them. Conduct research to drive sales through lead filtering such as salesforce or through on the ground research.Conduct Individual Sales Runs in specific zones with low uptake to build a better market share of our services compared to competitiors. Show less

• 

  Supreme Food Supply & Cold Storage

  Aug 2022 - now

  Brand Executive

  Develop and execute brand strategies that align with the company's overall vision and objectives.Conduct market research and analyze consumer trends to identify growth opportunities and enhance brand positioning.Collaborate with cross-functional teams, including marketing, product development, and sales, to ensure consistent brand messaging across all channels.Manage brand campaigns, from concept development to execution, ensuring they resonate with target audiences and drive engagement.Monitor and analyze brand performance metrics, providing actionable insights and recommendations for continuous improvement.Actively engage with customers and stakeholders to gather feedback and integrate it into brand development initiatives.Stay up-to-date with industry trends, competitive landscapes, and emerging technologies to maintain a competitive edge.Oversee the creation of compelling marketing collaterals, packaging, and promotional materials that reflect the brand essence.Build and maintain strong relationships with external agencies and partners to better improve relations and understand local demographical needs. Show less