Alonso Alanis

Alonso Alanis

Followers of Alonso Alanis78 followers
location of Alonso AlanisPlano, Texas, United States

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  • Timeline

  • About me

    Aspiring IT Support Specialist | Graduating Nov. 2020 with Google IT Support Professional Certificate

  • Education

    • Merit America

      2020 - 2020
      Google IT Support Professional Certificate (Expected Completion Nov. 2020)

      Skill development experience includes:- Technical support: installing & configuring computer hardware, software, and networks- Computer networking: standard protocols for TCP/IP and network services- Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systems- Systems administration: server management and user & information management- IT security: evaluating potential… Show more Skill development experience includes:- Technical support: installing & configuring computer hardware, software, and networks- Computer networking: standard protocols for TCP/IP and network services- Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systems- Systems administration: server management and user & information management- IT security: evaluating potential risks and utilizing encryption algorithms and techniques Show less

    • Collin College

      2013 -

      The curriculum consisted of core classes needed for an associate's degree (15 hours completed).

  • Experience

    • The Home Depot

      Jan 2013 - Apr 2020

      - Leveraged marketing promotions to increase in sales in multiple departments.- Trained and managed sales associates to deliver outstanding customer service in order to promote repeat business.- Utilized scanners and inventory management software to order new merchandise to accurately maintain inventory levels. -Utilized design software to quote and sell large installations for the customer’s home.- Routinely followed up with customers to offer updates and answer questions regarding their installations.- Interacted with customers by welcoming them to the store, assessing their needs, locating merchandise, providing information on products and services, and making purchasing recommendations.- Drove sales to support department and store goals. - Provided fast, friendly service by actively seeking customers needing assistance.- Maintained stock levels to ensure that customers could easily come in and find what they needed on the shelf.

      • Department Manager

        Jul 2016 - Apr 2020
      • Sales Specialist

        Jun 2015 - Jul 2016
      • Sales Associate

        Jan 2013 - Jun 2015
    • Aradillas Construction

      Apr 2020 - now
      Construction Worker

      - Temporary position to gain schedule flexibility to pursue IT education not allowed at prior employer.- Construct, install, and repair different types of structures at residential job sites. - Work with a team to ensure customer satisfaction and meet deadlines.

  • Licenses & Certifications