Deep Enrich
Sulaiman Solih
Customer Service Representative
113 followers
Ifako/Ijaye, Lagos State, Nigeria
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About me
Customer Service Representative at Jumia Nigeria with expertise in CRM.
Education
Federal University Of Agriculture, Abeokuta
2014 - 2019
Experience
Jumia Nigeria
Jan 2022 - nowCustomer Service RepresentativeService delivery and service management
Licenses & Certifications
- View certificate
Customer Service: Handling Abusive Customers
LinkedInApr 2024
- View certificate
Creating Positive Conversations with Challenging Customers
LinkedInApr 2024 - View certificate
Increase Customer Loyalty by Doing Agent Experience (AX) Right
LinkedInApr 2024 - View certificate
Building Rapport with Customers
LinkedInApr 2024 - View certificate
Zendesk Customer Service Professional Certificate
ZendeskApr 2024 - View certificate
Customer Service Foundations
LinkedInApr 2024 - View certificate
1 Mentorship Sessions
Adplist.orgAug 2022 - View certificate
Customer Service: Call Control Strategies
LinkedInApr 2024 - View certificate
The Cybersecurity Threat Landscape
LinkedInMar 2024 - View certificate
Customer Service: Problem-Solving and Troubleshooting
LinkedInApr 2024 - View certificate
Serving Customers Using Social Media (2019)
LinkedInApr 2024
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