Joseph Louie

Experience

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  Coast Tsawwassen Inn

  Jun 2008 - Jan 2011

  Caterer

  • Set up and catered banquets and meetings• Outlined event room layout

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  Mainstream Broadcasting Corporation

  Oct 2010 - Feb 2016

  Control Room Operator

  • Ensure that programs and commercials are broadcasted on time • Retrieve and report weather and traffic information• Manage phone calls for call-in programs and remote broadcasts• Respond to inquiries regarding programs and commercials via phone calls• Record and edit programs for broadcasting• Operate the sound board to maintain and modify program volumes

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  Contro Valve

  Feb 2014 - Jun 2016

  Inside Sales & Technical Support Representative

  • Prepare quotations in cooperation with specialized programs (EPIC, ValSpeQ, and RCVcalc) and suppliers as per customers’ requests impacting orders worth over 10 million dollars• Investigate and respond to customers’ inquiries and concerns • Analyze and research ongoing customer needs and requirements using first party resources• Process sales and purchase orders according to customers’ request using Microsoft Dynamics GP• Perform routine follow ups for quotations, orders, and deliveries with customers and suppliers• Construct and maintain Excel spreadsheets that improve the branch’s productivity and record keeping.• Assist with shipping and receiving of products• Train new inside sales with above responsibilities Show less

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  Motion

  Jul 2016 - Jan 2022

  Inside Sales/Customer Service Representative

  • Responsible for multiple customer accounts, including one of the top 5 revenue generating customers• Provide quotations and solutions to customers via email, phone calls and in person• Assist in multiple corporate account pricing contracts• Invoicing via customer's portal • Process orders efficiently and becoming one of the top representative in sales numbers• Attend training and courses to constantly improve industry and product knowledge• Visit customers for sales calls and meetings along with outside sales representatives Show less

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  ICBC (Insurance Corporation of British Columbia)

  Jan 2022 - now

  Claims Adjuster